Recruitment
Job Opportunities
Roles:
Debt Caseworker
London | 35 Hours /21 Hours|Fulltime/Partime| £37,078 -£38,026 | 31st January 2025
Island Advice Centre is seeking a Debt Adviser to work directly with clients facing financial hardship and indebtedness. This role involves providing advice, advocacy, and casework to alleviate financial challenges and improve financial capability.
Key Responsibilities
The successful candidate will :
- Provide tailored debt advice, casework, and income maximization interventions.
- Advise on debts, court processes, and insolvency options while negotiating with creditors.
- Deliver outreach sessions, support volunteers, and occasionally cover general advice services.
- Maintain accurate case records and meet funder and regulatory requirements.
- Uphold professional standards through training, collaboration, and commitment to equal opportunities.
Application Details
Please send completed application form to: admin@island-advice.org.uk
Closing date: 31st January 2025
Debt Caseworker-Job Description
Apply Here!!
Outreach adviser
London | 21 Hours| £34,271 -£36,366 | 31st January 2025
Island Advice Centre is seeking an Outreach Adviser to provide advice and support to residents facing financial hardship, housing issues, and welfare benefit challenges. This role involves advocating for vulnerable clients and offering guidance on benefit entitlements, housing rights, and debt, while alleviating financial hardship through casework and outreach at local GP surgeries and health settings.
Key Responsibilities
The successful candidate will :
- Deliver outreach sessions in GP surgeries, offering advice and referrals.
- Maintain accurate client records and report on outcomes.
- Stay updated through training and contribute to service development.
- Provide tailored advice to clients referred from health settings.
- Adhere to policies, ensure equal opportunities, and cover outreach services when needed.
Application Details
Please send completed application form to: admin@island-advice.org.uk
Closing date: 31st January 2025
Outreach Adviser-Job Description
Apply Here!!
Welfare Right Supervisor
London | 21 Hours|£40,000 – £41,650 | 31st January 2025
Island Advice Centre is seeking a Welfare Rights Supervisor to oversee the delivery and quality of welfare rights advice, ensuring clients receive accurate and effective benefit guidance. You will manage and support a team of caseworkers and volunteers, providing supervision, training, and development to enhance their skills while handling complex casework as needed.
Key Responsibilities
The successful candidate will :
- Supervise advisers and volunteers on complex welfare rights cases and tribunals.
- Oversee weekly welfare rights clinic and manage complex casework.
- Ensure efficient case allocation, high-quality record-keeping, and file reviews.
- Provide training to volunteers, staff, and external agencies on welfare rights.
- Monitor outcomes, identify social policy trends, and report on quality standards.
Application Details
Please send completed application form to: admin@island-advice.org.uk
Closing date: 31st January 2025
Welfare Rights Supervisor-Job Description
Apply Here!!
Trainee Debt Adviser
London | 35 Hours| Fulltime| London Living Wage | 31st January 2025
Island Advice Centre is seeking a Trainee Debt Adviser to be the first point of contact for clients facing financial hardship and debt issues. Under the supervision of a Debt Supervisor, the role involves providing advice, advocacy, and casework to help alleviate financial difficulties and support clients in managing their debt.
Key Responsibilities
The successful candidate will :
- Provide debt advice, assess situations, and support financial interventions.
- Advise on debts, court processes, and non-payment implications.
- Assist with casework, negotiations, and financial statement preparation.
- Conduct outreach sessions and cover generalist advice services as needed.
- Maintain case records, attend meetings, and stay updated on professional standards.
Application Details
Please send completed application form to: admin@island-advice.org.uk
Closing date: 31st January 2025
Trainee Debt Adviser-Job Description
Apply Here!!
VOLUNTEERING
Advice Work training Project
Participants attend a one-year training course to learn the skills and knowledge needed to become an advice worker. They volunteer for two days per week for a year, one day doing a comprehensive training course and the other volunteering in an advice centre in Tower Hamlets.
The training covers advice skills – policies and practices in advice such as interviewing, case recording, negotiation skills, letter writing, confidentiality, equal opportunities, welfare benefits, housing, debt, employment, immigration and an outline of consumer rights.
The volunteering work placement involves carrying out advice and advocacy work duties including interviewing clients, assisting with basic advice, form filling, helping with basic advice issues, etc.
For further information:
Email: jo.ellis@island-advice.org.uk Tel: 0208 756 0521
Volunteer Application Form 2025
Law Students – Advice Work Placements
We offer voluntary work placements. Work will involve interviewing clients, assisting with welfare rights, debt and housing enquiries, doing follow-up letters and casework. All the work is supervised and there are some training sessions available. You must be available for one full-day per week for a minimum of 6 months (preferably longer).
To download a copy of the volunteer application packs, click on the relevant links below: