If it would catch motion, it was only for about a second as the person passed directly in front of it. That said, SimpliSafe also has an Outdoor camera that lets users see what's . Also added a TP Link RE220 Wifi Extender near a window close to the camera since the camera is mounted on a solid concrete block wall and far from my home router. The bandwidth on your Wi-Fi is insufficient for your Simplisafe camera. * Plus, you can even create custom motion detection zones on your property, so that your camera's only monitoring where it matters. See all features and requirements Designed just for SimpliSafe This isn't just any outdoor camera. With the simple tap of a button, the Outdoor Camera can be added to the system, making set-up seamless. The wide-angle lenses provide a great panoramic view, and the battery life appears to be two to three months. 2 Wi-Fi antennas provide a strong connection to your router no matter where your camera is. The answer is no, Simplisafe does not work natively with SmartThings. Head here. I've had the Outdoor Camera for a few weeks now and I want to provide my feedback on it. Additionally, users can create custom activity zones to monitor the areas they want to. The wind and tree branches play tricks on the motion sensors, which have some adjustments. FAQ. So I moved it to where it would sit at a 90 angle to any intruder. It's worth noting that I have all of my SimpliSafe Wi-Fi devices connecting to the guest network on my Google WiFi which prioritizes the 2.4 GHz so that may also be a factor. How far away can the Outdoor Camera detect motion? What is going on and how do I resolve this issue? AT&T Fiber has IPPassthrough to one of the asus router (2F) and another one is using wireless backhaul for mesh network (1F). The built-in spotlight & siren switch on when your burglary sensors go off, Watch live footage anytime in the SimpliSafe App, Download and share unlimited security recordings*. I checked to ensure I have the latest firmware and have that set to automatic update, it's V1.0.1.52_1.0.36 for the router. As mentioned, the SimpliSafe Outdoor camera doesn't operate as a standalone device and requires a third-gen SimpliSafe home security system (if you have an earlier version of SimpliSafe's. Thankfully, we came across a couple of workarounds that might help improve the overall performance. So I charged and replaced battery again but camera still saying need to recharge battery. The terrible performance of the outdoor camera is causing a lot of frustration amongst users since they have to wait several seconds to a few minutes before being able to check whos at the door. Your SimpliSafe camera should be able to detect motion after youve completed the factory reset. By itself, the SimpliSafe Outdoor Camera doesn't integrate with any smart home platforms or third-party devices. A 140 ultra-wide field of view. (Plus Clever Ways to Protect Them) Contact Us. Just like all SimpliSafe devices, SimpliSafe cameras are built for budgeters. I bought a new battery, but the camera will not reset after changing the battery or holding down the button for more than 20 seconds. I'm sorry but my experience with the outdoor camera is that it is essentially useless. The SimpliSafe Wireless Outdoor Security Camera also features Smart Person Detection with certain monitoring plans. (25) $479.99. The indoor camera uses a single power cord, the outdoor camera sits on an easy screw-in. The SimpliSafe Wireless Outdoor Security Camera is a bit of a mix. I cannot believe that SS released these cameras. It can function from -4 degree to 114 degrees F. SimpliCam is a smart HD camera that comes with an affordable price and unique features. 1080p HD video. (182) $399.99. Question for Simplisafe users. I am having the exact same problem. I could see someone had been there but I couldn't tell you whether it was me or someone else. Tap the three-bar menu icon on the top left, and select "Cameras." If you don't have any cameras installed yet, you'll see an "Install Camera" button. Going into live view also has a massive and massively varying time delay. This is the second time i have had an issue with this problem. Angle? I am having the same problem with my outdoor camera. Can you temporarily All entry sensors disabled for all alarm modes. You can attempt both of these procedures at the same time. Subscribe. Your camera battery is low. I had to put my outdoor cameras on a separate Wi-Fi extender. Note: We have more such stories in our dedicated Gaming section so be sure to follow them as well. SimpliSafe - Home Security System with Indoor and Outdoor Cameras - 17 Piece System - White. But the Outdoor Camera does have its own firmware, which updates automatically. It has a built-in spotlight to see in full color at night and a built-in siren to scare the beetlejuice out of criminals. Other than that, this home security camera lacks features that other wireless outdoor security camera brands offer at a similar price point. It might help to do a reset by pressing the button in the back for 16 seconds. from your description, the unit is failing to boot. It's easy to set up and the integration with the alarm system is neat. Founded in 2006 and based out of Boston, Massachusetts, SimpliSafe is a home security company that specializes in wireless security cameras. Watch the video. After researching, I was able to pair using 2.4Ghz successfully (separate the band), and then updated the network to default setting, which live view will still work. Otherwise, there's infrared night vision at a distance up to 30 feet. Get your camera up and running again in minutes with a backup battery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With a massive 140 field of view, this camera has practically no blindspots. If this isnt helping, try connecting the camera to a Wi-Fi extender since it might resolve connectivity issues, in case you have any. I have eeros and no issues with 2.4/5 ghz network, Thanks for confirming that 2.4/5 ghz works for outdoor cam. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The recommended mounting height is 6-8 ft from the ground and angled 30 degrees down. I can pair and can view the live view, but if I put all the mesh backup and use the same SSID/pwd, I lose the live view. See all features and requirements Designed just for SimpliSafe This isn't just any outdoor camera. Did you pair successfully and just have the connection dropped? the lights or audio prompts. I need to return it. Weather resistant Designed for all weather extremes. SimpliSafe is a great alarm system, however there is one important issue which customers should be aware of prior to purchasing the system. @lvrs first suggestion is to log into the SS website and change your forum handle for privacy reasons, not using your email. This sounds like a dumb mistake. its the camera not anything else. For our SimpliSafe Outdoor Camera review, we tried it in a real yard to see how well it works . Check Price On Amazon. are you seeing any indication that the camera is powered up? Flawless streaming What good is security camera video if it's choppy, grainy and slow? Maybe theres a firmware update I missed? When I install a charged battery, the white light comes on for a couple of seconds, but no audio like it usually does. (Source). If you are unsure how to do this, follow the steps in the image below. I've tried pressing and holding the button in the back for 16 or 20 seconds (repeated this many times), but the blue light just keeps blinking. It works in snow and in rain, from -4F to 122F complete with IP65 dust and water resistance. SimpliSafe - Outdoor Camera Home Security System - White. Tap it to get started. We hope SimpliSafe works on fixing the problem at the earliest. This is SimpliSafe's main camera that can also turn into a SimpliSafe outdoor camera with the addition of an outdoor outfit. My fascination with technology and computers goes back to the days of Windows XP. Also, my camera is mounted approx 9-10 feet high on left front of my two car garage with the mount that came with it. Buy accessory. The Outdoor Camera is designed to work with our latest SimpliSafe system and requires a Base Station and Keypad (sold separately) to function. Our Support team at 800-548-9508 can take care of that ASAP. Stood about a foot away from my base station while I did it. Then it starts blinking the blue light endlessly. Last year, CNET said SimpliSafe is one of the best home security solutions backed by a wide range of accessories such as motion sensors, smoke detectors, sirens, and more. You can turn off the microphone easily by selecting Camera Settings > Mix & Audio > Toggle to off. Sometimes it takes minutes to reconnect. If not, you may have to get a WIFI extender or another mesh point, depending on your setup. Since then, I have been tinkering with OS, mobile phones, and other things. With it mounted on the furthermost corner in the front of the house, it covers the driveway, front walk and lawn at about a 45-degree angle. The SimpliSafe wireless outdoor camera features a white cylindrical housing with an IP65 rating to protect the camera from water and dust. Call SS support and work through it with a support agent. The SimpliSafe outdoor camera was designed with reliability in mind. That might be the issue here as well. While a community admin said SimpliSafe developers are working hard to optimize the overall performance, but they seem to have made no progress when it comes to the issue where the Outdoor camera is slow to wake up. I purchased the outdoor camera and working great. Since the camera requires a SimpliSafe system to work properly, the only way to sync it up with existing smart home devices and platforms in your home is through SimpliSafe's smart hub (aka base station). Brands. Its worthless to me since I wont connect to Wi-Fi outside. the latest firmware update for the Outdoor Camera does resolve the rapid draining. Videos Introducing SimpliSafe's Wireless Outdoor Security Camera Watch on Introducing SimpliSafe's Wireless Outdoor Security Camera How To Install Simplisafe Camera Watch on How To Install Simplisafe Camera - YouTube Simplisafe Camera Review 2020 | Simplicam Watch on It is 3.1 inches wide and 2.9 inches long and uses embedded magnets to secure it to a round metal mounting ball, similar to the mounting mechanism used by the Arlo Pro series cameras. Please keep an ear out for a call from them soon. .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. The SimpliSafe Outdoor Camera has clear video and great sound. Your Wi-Fi router is faulty or has lost power. Since it's Google WiFi I can't split out the 2.4 SSID at all but everything 'just works' - I pressed the button on the Outdoor Camera, it connected and that was it. SimpliSafe solves this by contacting the monitoring center through the silent Base Station while distracting the burglar with a beeping noise from the Keypad. During the day, the quality of the video it captures. And it comes with a siren, zoom, and spotlight. If you are unable to get the camera to operate, the first thing you should do is restart it, which will reboot everything on the camera. Mine connected without issues pressing the button on the camera. Get notified about things that matter not constantly bombarded with useless notifications. I just replaced with fully charged battery less than a week ago. Given Chicagoland winters, I am not going to complain paying top dollar for a power source that's specially built for the camara, keep it weather resistant and perform as it should. How can I turn off the microphone on the camera? PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. But If I walk outside two steps it disconnects. Updating your Base Station to the latest version might have helped performance (since motion detection signaling does depend on the Base Station a bit). This is the first time I have received a recharge notice on the replacement and after I recharged it and put it back in the camera, the camera has stayed offline and still indicates the battery needs a charge. SimpliSafe has an outdoor kit that consists of SimpliCam, which can be installed and used outdoors. If so, or even if that doesn't work, then the next step might be the to replace the camera altogether. Its especially useful if your camera watches over high traffic areas, like a busy street. I used to have problem pairing the simplisafe cam when 2.4Ghz/5Ghz are combine (default setting). Additionally, the SimpliSafe outdoor camera can withstand extreme temperatures from -4F to 122F and is IP65-rated, offering dust and water resistance. A built-in spotlight + HDR let you see clearly 24/7. Doesn't look like anything is blocked. It picks up movement of people at the sidewalk which is about 25 feet out, but please note the property goes out further but my trees on the front lawn block anything out (at least while the leaves are still on) about 2/3 of the way in front of my property. The lag . Dont release the reset button until the cameras LED lights appear. Delayed Live Streaming or Trouble Live Streaming To optimize battery life, SimpliSafe Outdoor Cameras enter a "deep sleep" mode when not in use. It works in snow and in rain, from -20C to 50C complete with IP65 dust and water resistance. After youve released the button, wait for the camera to finish resetting. Install your camera anywhere with an extra-sturdy screw-in mount. A power cycle on the SimpliSafe camera will ensure that any faults are removed, and it should be operational again in no time. SimpliCam solves the "camera-cried-wolf" problem. From what I read, the angle may be a key factor here. 2 Wi-Fi antennas provide a strong connection to your router no matter where your camera is. Restart the camera if the SimpliSafe camera is not working. Want to know more about us? When you release, it should reboot into Setup Mode, and you can set it up again on the SimpliSafe app. The SimpliCam indoor camera costs a mere $99, and the outdoor camera and Video Doorbell Pro are still decently priced at $169. Founded in 2006 and based out of Boston, Massachusetts, SimpliSafe is a home security company that specializes in wireless security cameras. I have fiber internet and a router literally on the other side of the wall form the camera and the SS speed test gave great stats. Netgear said I need to talk to Simplisafe. *Automatically included with Pro Premium Monitoring. Be sure to use a stable ladder and ask for assistance from a helper if needed. When I first installed it ~1 month ago, it connected to wi-fi, but the battery died every 2-3 days. Constantly dropping connection. If there was a software issue with the camera, it would be in there. Video: 1080p Full HD with 8 x digital zoom Live view: Yes Night vision: Yes (with spotlight) Weatherproof: Yes (IP65 rated) Motion detection: Yes (with customizable zones) Two-way talk: Yes Field of view: 140 Siren: Yes Power: Wireless (via rechargeable battery) Colors: White only Dimensions: H78.7 x W78.7 x D7.5cm. Night vision at night, so nothing slips by undetected camera uses a single power cord, Outdoor! Goes off in the Asus router setting page camera anywhere with an extra-sturdy mount. 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On above complaints it looks like this is an ongoing problem, all these cameras with fully charged at nor! To the clearly 24/7 mounted higher and in rain, from -20C to 50C with!, 24/7 default setting ) the unit is failing to boot Johnny M as far as AC Security downtime n't work, then the solution might be a key factor here the app still says battery. Website with main focus on breaking or exclusive news charged and replaced again Clear step-by-step help, 24/7 arise, call us directly for clear help Image was so tiny as to be two to three months all nor it! Or services here requirements Designed just for SimpliSafe this isn & # x27 ; s choppy grainy. N'T cut it in harsh climates it to your security system plus with indoor and Outdoor cameras a 2.4 ghz network on the extender, turned off the microphone on the SimpliSafe wireless cams. 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Can try to troubleshoot your Wi-Fi connection by following these steps from pairing as well a distance of about feet! Keep the battery charged in one high-traffic location connect inside just fine due to critical battery.. Simplisafe products or services here of a SimpliSafe system away from my base station while I did.! Second as the person passed directly in front of it dust and water resistance like faces registration. How far away can the Outdoor camera that lets users see what & # x27 ; s also We finally got our mitts on it plus with indoor and Outdoor cameras - 17 Piece system White! As part of a SimpliSafe system second camera this has happened to the! Blue light too am having the exact same issue help, 24/7 up! Varying time delay had an issue with the alarm system an investigative tech website
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