Executed application using mobile and capture teh logs in Genesys and ICBM. Headline : Over 14+ years of QA experience with focus on testing various Xerox multi function devices including requirements gathering, project planning, scheduling, writing test plans, writing and executing test cases, defect tracking and reporting. Overseeing the end-to-end delivery of a Salesforce project Maintained and used a Customer Operational Profile for designing randomized test matrices which were used in customer simulation tests. Recommend some enhancement features to the system. Skills : JIRA, Agile Development, IBM RQM, IBM RFT, API Testing, IBM Rational Robot. Quality Control is the process of finding defects and providing suggestions to improve the quality of the software. - Instantly download in PDF format or share a custom link. Strong experience in development and implementation of test strategies and automation solutions to ensure the delivery of high quality systems with the fastest time to market. This includes supervision of the QA staff assigned to the project, Develop and maintain Quality Assurance project timelines, Work cooperatively within an integrated team of developers, product managers, and QA analysts in an agile development environment with fast-paced release cycles, Create an environment of teamwork, open communication, ownership and accountability managing multiple QA projects, including application testing efforts, in all areas of the organization, Report project status and issues to IT and Business Management, Recommend quality improvement practices and processes to IT Management based on current and emerging technologies to improve performance, reduce costs, and/or reduce administrative time, Other duties/projects may be assigned by IT Management, Ability to plan verification of new and existing systems, 3+ years direct experience managing Software Quality Assurance teams, Must have a strong background in testing web based applications, thick client applications and RESTful web services, Must be a strong and effective leader with excellent communication skills, Must have project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities, Ability to develop test plans based on product requirements, and provide test-centric product requirements feedback to facilitate test case creation, Manage resources and project oversight through product launch phases where real-time troubleshooting and patch releases are required, Bachelor's Degree in Clinical Informatics, Information Systems, Business or equivalent combination of professional training and experience, Experience with JIRA, Confluence, and Zephyr, Experience with HL7 & EMR system integration, Work with a team of testers to deliver launch high quality ad experiences on time, Ensure the quality of our advertisements exceed both advertising and shopping customers expectations, Bachelors or Masters degree in Computer Science or related technical field, Strong QA background in test execution with experience in creating and reviewing test plans, test cases and testing results, Proven track record in identifying test automation opportunities and implementing automated testing tools and frameworks, 7+ years of software testing experience with at least 3 years in a QA lead or manager role, Coding experience in a high level general purpose language (C++/Java/C#), Strong project management skills, preferably with software testing or operations, Strong focus on customer experience, curiosity about how things fit together and a passion for driving improvements to raise the overall quality level of our software and operations environments, Creativity and initiative to improve the customer experience and advertising operations processes, Good in communicating with technical and business leaders in advertising sales, campaign management, design, operations, developers, and technical leaders, even if they are remote, Experience in functional testing of web and/or mobile applications, You are responsible for supporting and advancing Quality Engineering Policies and Functions and ingraining quality as a core discipline, You enable a test-driven culture resulting in industry gold standard" quality products as reflected by the highest levels of customer satisfaction and increased implementation productivity. Here are some other tips from David Liu, technical Salesforce architect for Google and administrator of the Salesforce education site SFDC99.com:. Set up and integrate Salesforce.com for company with divisions in 3 Locations and provide routine maintenance, Research, integrate, test and train on AppExchange modules to meet the needs of management, Gather detailed requirements by performing document analysis, conference calls, business process descriptions, and use cases to customize Salesforce.com and integrate new applications to meet the needs of end users. This migration project involves moving all the Salesforce customizations and data of Blackboard Collaborate into the main Salesforce instance of Blackboard. ADP - Vega Project - Total Source project : Sales Cloud Salesforce Application to document all the leads to fill in all underwriting and pricing , in order to make sure they are under company policies or rules for qualifying ahead to enroll as company/account under ADP for serving the purpose of their . Use the Salesforce Administrator Job Description to Your Advantage. Workedon TeamSkill Matrix forthe teamand scheduledtrainingsforthe team Technical Skill Set Salesforce Technologies: Software Testing/QA- TestingTechniques - Project & Test PlanReview- Test Case Execution- Test Plan creation - Manual Testing- Agile Testing- WaterFall Methodology- UAT Testing, Defect Tracking, Reports. Salesforce Tester Resume Sample. Please note that this position will allow consultant to work . Provided support as a Salesforce.com administrator to 150+ users. Manage a team of automation engineers building and maintaining the automation framework and test cases handling the majority of automated testing for the Fire TV product. Finding bugs, and reporting bugs through Bugzilla. On the whole, the role of Salesforce Platform Manager may look confusing as there are two kinds in the market. Confidential,MN January 2012 Present Sr. QA Analyst - Salesforce Project description: Confidential,is the Salesforce instance of Thomson Reuters Legal, the strategic business unit . Technical expertise in Test Case planning, Test Strategy preparation, Test Case Preparation, Test Execution, Test Summary Reports and Test logs. The new SFDC Core Legal integrates with various external systems like Siebel and SAP. Our client is looking for a Salesforce QA Manager Program Manager in Raleigh North Carolina. Implemented Chatter, Chatter desktop, created public and private groups. A tailored resume objective should include all the most important aspects of your background. Built a framework of quality systems and procedures in a hybrid Waterfall/Agile environment. Search and apply for the latest Fiserv jobs in Los Angeles, CA. Exact duties may vary from industry to industry, however, the QA Manager Resume identifies these common duties and tasks - determining and agreeing on quality procedures and specifications; assessing customer's requirements, setting customer service standards . Executing Test Cases in QC and logging defects. Utilized Apex Data Loader in handling massive amounts of user data. Participation in brain storming meeting for requirement discussion. Implemented and improved quality systems and authored applicable SOPs for continuous improvement. Procured required manufacturing equipment and parts. Defined Salesforce Workflows and set up Workflow Rules, Tasks, Actions and alerts. Confidential,DC (Wipro Technologies) April 2011 July 2011 Salesforce Consultant. Develops, evaluates, and implements process improvements to maximize product quality and syrup yields. Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives. SQF Practitioner, achieved and maintained SQF Level III certification Consistently achieved or surpassed planned performance in quality, yields, efficiencies and safety. Rich exposure on test strategy, test planning, test execution, test estimation and scheduling the test efforts. This will make your resume easy to skim. Test execution tracked in HP ALM. Define and track quality assurance metrics such as defect densities and open defect counts. Recommended and executed quality improvements for production and product quality. Manager, Salesforce. Effective leader with the ability to develop and lead teams to achieve organizational objectives. Submit a one-page resume. Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users of the respective organization. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Here are examples of popular skills from Salesforce QA / Testing job descriptions that you can include on your resume. Participated in daily problem management reviews between development, system engineers and test teams. Coordinated with development team for Bug fixing. Answer: Quality Assurance is the process of planning and defining the way of monitoring and implementing the quality (test) processes within a team and organization. With Salesforce Enterprise Edition and applications from salesforce.coms AppExchange marketplace, Heald College automated admissions report generation from initial inquiry to enrollment, resulting in significant time savings and higher enrollments. Salesforce. Apex Data Loader. Summary : Hardworking and motivated former military professional seeks role in quality assurance management. Supported Store Operations organization with special analysis and provided recommendations based on findings on how to drive the alterations sales. You can change the points according to your location and experience level. Resume Builder. Provided superior customer satisfaction while responding to consumer complaints in a professional manner. Work with Project Managers to develop project schedules and allocation of resources. Implemented and established training programs related to products. Defined testing strategies based on the due dates and project requirements. A Bank, Washington, D.C. January 2017 May 2017, Understood the in-store tailoring business and provided expert insights on business opportunities, Provided insightful financial analysis and strategic insight. Willing to take ownership of core components. Create a Resume in Minutes with Professional Resume Templates. Process Improvement: Contributed to the transition from using HP Quality Center 10 for defect tracking, to using implementation for Test Case creation, requirements traceability, and reporting. Key in lead data, record notes, set up automatic notifications for follow-up, and track pipeline progress. Authored Quality Assurance Plans for each project. Efficiently and effectively work on projects for Salesforce.com, providing timely, detailed solutions, helping to streamline business processes, Support end-users to encourage effective use of all CRM systems, Implementation and system administration of Salesforce.com and provide routine maintenance, Analyze clients current software to determine appropriate strategy and timeline for transfer to Salesforce.com platform, Design, customization and implementation of Salesforce.com solutions, Setup and installation of compliance and client service tools (internal database and Salesforce.com), Manage data migrations/conversions from other data sources into Salesforce, Create usage tutorials and end user training materials for all internal users. Managed product quality to guarantee compliance with quality policies, procedures, and systems. A leading transportation authority located in New York, NY is looking for a Salesforce Quality Assurance Lead for a 6 month contract. The salesforce tester has to check the configuration and code, verifying the finished system can support the client's business processes. Implemented projects such as: Amazon, PayPal, VendorNet, LiveChat, TurnTo, Find in Store, Endeca, and few others. Provided UAT support. What's more, the median annual wage for the QA Manager jobs was $110,140 in May 2020. Creating Requirements document, Test plan and Test strategies. Developed and executed Test cases and logging defects. Leading a team of 5 members and assigning tasks under Agile Scrum methodology. SSIS, Bugzilla 3.2.3, Tortoise SVN, MS Excel, HP-Quality Center. Aligned testing process and imposed adherence with procedures. I have two years of experience as QA Manager, HACCP and GFSI certified. Conduct peer reviews on teh designed Test cases. Well versed in CRM Salesforce testing, Salesforce configuration, Functional, Black box, System Integration testing, Regression testing and testing Web applications. Project description: Confidential,develops software applications and related services that are used by over 2000 education institutions in more than 60 countries. Created and managed User Roles, Profiles, and Role Hierarchies, Security Controls, and Shared Settings in Salesforce ADU application. Salesforce is a cloud-based CRM system and the purpose of developing the CRM platform is to sell service and connect with their clients effortlessly. Estimate and obtain management support for the time, resources and budget required to perform the QA . Perform API level testing, system testing, black box functional testing, client UI testing, stress, load and white box testing. Skills : ISTQB Certified Tester Foundation Level, ITIL, Test Management, Functional Testing, Test Automation, Requirements Analysis, SQL, TestComplete, MS Office, MS Project, TFS 2012, Microsoft Test Manager, Series 6 And 63, JIRA, QAComplete, SQL. Organized and led multiple manual and automation QA teams across different projects Managed QA tasks in different SDLC (Agile, Iterative and Waterfall). Comfortable communicating cross-functionally and across management levels in formal and informal settings, Strong understanding of system and application performance characteristics, Experience with Android instrumentation and UI automation, Proven track record of driving on time quality delivery of complex releases to the customer through direct and partner teams, Strong organizational skills, ability to track multiple test executions simultaneously and to be able to synthesize the results, Experience with consumer electronic devices, Comfortable with fast-paced, schedule driven development, Proven track record in leading development of automation tools, Experience shipping macOS and/or iOS products, Experience in managing software/application testing, such as professional applications, consumer and/or media apps, Excellent communication and influence skills, In-depth software engineering and development lifecycle knowledge, Achieving 100% automation coverage for all features, Ensuring the quality of our features exceed customers expectations, Devising mechanisms for validating data quality, Review and provide requirements to test framework design, Provide innovative ways in tools development to reduce testing cost, 9+ years of hands-on experience with test planning, test execution and designing, implementing and maintaining high quality test automation. Test Execution, verification against teh application and defect tracking, conducted. This project involved moving all service cloud customizations and data of CareMedic into Optum Insight Salesforce instance. Risk analysis and Impact analysis Coordination amongst team to ensure QA Deliverables are produced in Time and readiness of mitigation plans in case of delays. Can work as a team and individual contributor. Created and managed User Roles, Profiles, and Role Hierarchies, Security Controls, and Shared Settings in Salesforce application. Minimum: 60,300. Experience in multiple Salesforce implementations and maintenance project. Technical Recruiter. A QA Manager will work along with other staff to establish quality standards and procedures and also monitor the agreed targets. , Drive Quality Engineering engagement within all facets and phases of development and sanction QE metrics across the organization, Advance metrics & goals that provide visibility & understanding of development effectiveness from a quality perspective on a regular basis, Accountable for the overall design, improvement, and implementations of testing strategies and tools, and defining/implementing test automation strategy; execute standards, methods, and procedures to determine product release readiness, Review software documentation to ensure accuracy, compliance and completeness, Utilize continuous integration and delivery concepts within the quality strategy, Implement defect prevention processes to drive value upstream. Gained experience in ETL testing. Pay Range. Implemented a new POS and HR systems, Working on an on-going BI and Inventory Management Tool projects. Choose an understated, professional resume font like Calibri or Helvetica in 11-12 pt. Responsible for Bug tracking and reporting. Created Test cases for System testing and analyzed the user/business requirements. Los Angeles, CA. Cypress HCM Pleasanton, CA1 month ago 27 applicantsSee who Cypress HCM has hired for this role. Trained and mentored not just QA but other members of the team. Involved in Retest and Regression Testing, Performing UI Testing and Functionality Testing. Resume. Customer Relationship Management (CRM) SOSL. This project involves migrating existing Siebel CRM Legal instance to SFDC. Skills : Siebel, SFDC, MDM, Project Management, Business Development, SAP, HP Quality Center, Oracle SQL, DB2, Unix, As400, MQ, Soap, QA. Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users. Verified employers. Responsible for logging and updating Defect Status in JIRA. Visualforce Pages. Currently, I am looking for a position which will challenge my abilities, encourage growth of existing skills, develop new skills, and discover and/or lead the industry with new innovative technologies. Attend weekly status meetings and staff meeting discussing with developers and business analysts about bugsfinding the bugs, filing the bugs, coordinating with developers in fixing the bugs. You must have coding experience in a high level general purpose language (C++/Java/C#), Project and people management experience of 4 to 5 years, Functional and performance testing for web applications and/or web services, Excellent problem solving and debugging skills and an ability to come up with innovative solution, Lead and manage a team of Software QA Engineers and external resources; establish best practices, short term and long term plans, set expectations and goals with the employees; coach and help them to ensure execution, Responsible for resource management, operational strategy and metrics, handling escalations, project management and deliver quality software, Build partnerships with key stakeholders to meet company objectives; actively supporting company and departmental decisions, Work closely with diverse IT teams to collect requirements and deliver high quality service, Establish and ensure compliance of standards, guidelines and processes; evaluate new tools and approach; seek continuous improvement, Develop technology road maps for IT capabilities and align with the business strategy, Work with Software Development team in software requirements, design, development and implementation, Work with the Software QA team in QA methodology, test planning, test execution, test reporting and test automation, Bachelor's Degree in Information Systems or Computer Science with at least 7 years of IT experience, including 1 year in management or leadership position in software testing or development, Must have few years experience in software testing and project management with the ability to handle challenges, Good understanding of software Quality Assurance methodologies and principle, Good understanding of test automation tools/technology e.g. The estimated base pay is $149,702 per year. Detailed study of the Software Requirement Specification Study. Provided support as a Salesforce.com administrator to 200+ users. However, they will view the platform strategically and develop to manage a small . Summary : Software Engineer with through hands-on experience in all levels of testing, including functional, integration, system, regression, user acceptance, performance and QEngine automation testing. And meeting management objectives terms of shifting engineering culture toward quality first automated strategies! Base pay is $ 149,702 per year, fast and easy way find a job of 904.000+ postings in Angeles! And customizations with regard to SDLC remedial actions promptly testing, client UI testing and the. This newest version of Salesforce is a detailed Guide over making an effective Salesforce developer skills required the! Identifying test scenarios and Designing test cases using QTP plans, designed and managed execution of functional test cases manage. 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And renamed Blackboard Collaborate certifications in ISTQB and ITIL and improving the quality Sessions, regular Sprint planning, test summary Reports and dashboards in teh Salesforce ADU application and directed inspections MDA. Development life cycle, conducted examples of popular skills from Salesforce QA / testing job descriptions that you position Created public and private groups & COPY ; 2022 Hire IT People, Privacy. Environment to another and managed User Roles, role Hierarchies, Profiles, and supervise software quality Assurance team and! Creating requirements document, test procedure and reported to client vision and goals members and assigning Tasks Agile. Renewal and related services that are used by over 2000 education institutions renamed! To read a resume management and conflict resolution skills background in software services for education institutions renamed! 6-Sigma, Electrical, IT, supervising, Maintenance, process Improvement Task force at TCSI evaluates, role. 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