The Beeline network in Russia is conducting a planned maintenance from 31 October 2022 at 15:00 PDT until 31 October 2022 at 20:00 PDT. A skillsbased routing API with escalation & fallback rules. All carriers and handsets do not necessarily support this. The value is null if a Messaging Service was not used. We will update as soon as we have more information. The Beeline Network in Russia is conducting a planned maintenance From 07 November 2022 at 13:00 PDT until 07 November 2022 at 16:00 PDT. We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. Subscribe to receive status updates by webhook. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets. We are observing successful SMS delivery Altan Redes in Mexico. See updates and additions to Twilio products. If you specify any call progress events in the StatusCallbackEvent parameter, Twilio will make an asynchronous request to the StatusCallback URL you provided in your POST request. The HTTP method we should use when requesting the status_callback URL. You can also specify an inequality, such as EndTime<=YYYY-MM-DD, to read calls that ended on or before midnight of this date, and EndTime>=YYYY-MM-DD to read calls that ended on or after midnight of this date. We will continue monitoring the service to ensure a full recovery. The AT&T network in the US is conducting a planned maintenance from 08 November 2022 at 21:00 PDT until 09 November 2022 at 04:00 PDT. The carrier who forwards the call determines the contents of the parameter. Our monitoring systems have detected a potential issue with Super SIM network connectivity. This is not necessary if you are using a Twilio Helper Library, which will automatically handle paging. Our Voice carrier partner in Europe is conducting a planned maintenance from 28 October 2022 at 13:00 PDT until 28 October 2022 at 21:00 PDT. We will provide another update in 2 hours or as soon as more information becomes available. We expect to provide another update in 1 hour or as soon as more information becomes available. To create apps in ~3, you update the azureFunctions.projectRuntime user setting to SIP addresses are formatted as name@company.com. Your Twilio account ID and authentication token, which you can find on your Twilio dashboard, to authorize creating a connection from your app.If you're using a Twilio trial account, you can send text messages only to verified phone numbers. To send more than one image in the message body, provide multiple media_url parameters in the POST request. When a message is scheduled, you will see scheduled instead of accepted. This incident has been resolved. Our engineers are working with our carrier partner to resolve the issue. During this period, customers may have experienced failures and high latency for the following incoming phone numbers endpoints: list numbers, get instance, release phone number. You can set this to a short time, such as 15 seconds, to hang up before reaching an answering machine or voicemail. We are still experiencing SMS delivery delays when sending messages to the Mobilink and Warid network in Pakistan. You tried to send too many messages too quickly, and your message queue overflowed. usd, eur, jpy). outbound records the audio that is generated from Twilio. API Status Check real-time monitoring of APIs and all services. We expect to provide another update in 2 hours or as soon as more information becomes available. This incident has been resolved. The SID of the Account that created this Call resource. We are still experiencing SMS delivery delays when sending messages to UK H3G, Telefonica O2, and Vodafone. Our engineering team has been alerted and is actively investigating. Only present in the, The duration in seconds of the just-completed call. Only present if the message was sent using a Channel and message delivery failed. The issue has now been resolved. During the maintenance window, there could be call failures to and from a subset of Singapore phone numbers. Can be: true or false. We will provide another update in 4 hours or as soon as more information becomes available. 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The issue has now been resolved. Infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Preview - Not yet supported, but expected to reach GA status in the future. We are still observing recovery in MMS delivery delays when sending messages to US T-Mobile network via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. Our engineers have identified the issue causing the Flex Insights Analytics Portal to not load data and we are working to deploy a fix. Reduce engineering cycle time with feature flags to unlock continuous delivery, dark launches, and trunk-based development. There could be intermittent delays delivering SMS to and from Beeline handsets. The destination number you are trying to reach is blocked from receiving this message (e.g., due to blacklisting). The verification status callback request also passes these additional parameters: The Twilio connector requires the following information:. The default is false. We are observing successful SMS delivery when sending SMS to UzMobile Network in Uzbekistan. Your Facebook Business Manager ID can be found in the "Business Info" section under Business Settings. The Twilio API addresses WhatsApp users and your numbers, using the following prefixed address format: (E.164 is an international telephone number format; you will see it often in the strings that represent Twilio phone numbers.). Can be between 1 and the default value of 14,400 seconds. When customers send you a WhatsApp message, Twilio sends a webhook (a request to a URL that you specify) to your application. Our monitoring systems have detected a potential issue with outbound WhatsApp messages. To update a StatusCallback on a Call, it is required to set the Url in the same statement. The duration of the recorded audio (in seconds). The URI of this resource, relative to https://api.twilio.com. We expect to provide another update in 4 hours or as soon as more information becomes available. To schedule a new outgoing message, make an HTTP POST to the Messages list resource URI shown above with the following two required parameters: In addition to the two scheduling parameters, you must still include the regular parameters to send a message as described in the Create a Message Resource section: To, Body, MediaUrl (if sending an MMS), and MessageServiceSid (you can pass the MessagingServiceSid in either the MessagingServiceSid parameter of the From parameter). We will provide another update in 2 hours or sooner once more information becomes available. We are still experiencing SMS delivery delays when sending messages to T-Mobile Network in the USA. We will provide another update in 2 hours or as soon as more information becomes available. Our monitoring systems have detected a potential issue with SMS Delays. How to create message templates for notifications with the Twilio API for WhatsApp. We are no longer experiencing SMS delivery failures to UzMobile Network in Uzbekistan. We are continuing to experience SMS delivery delays when sending messages to UK H3G, Telefonica O2, and Vodafone. We will provide another update in 4 hours or as soon as more information becomes available. You can configure this sender as part of a Messaging Service or with an individual webhook URL. We are observing successful SMS delivery when sending messages to Tigo Network In Chad. We are experiencing delays in 10DLC Brand and Campaign registrations and vettings. The text of the message you want to send. You can append a .csv extension to any resource URI to get CSV (Comma Separated Values) representation. Freeform messages may include text or media. We expect to provide another update in 8 hours or as soon as more information becomes available. We are currently experiencing an issue that prevents customers from accessing Flex Insights due to a vendor incident. We will continue to monitor for system stability. The phone number (in E.164 format), alphanumeric sender ID, or Wireless SIM that initiated the message. Using Twilio, they deliver personalized support, powering over $10M in new sales. Defaults to completed. Freeform WhatsApp messages that include web links will display a web page snippet preview when received on the WhatsApp client. Customers may experience delayed/missed alerts. The AT&T network in the US is conducting a planned maintenance from 30 October 2022 at 20:00 PDT until 31 October 2022 at 04:00 PDT. We are experiencing SMS delivery delays when sending messages to a subset of longcodes in Australia. Our engineers are working with our carrier partner to resolve the issue. For more information, please reference Twilio Terms of Service. This example sets a StatusCallback so that Twilio can return information about the call to the specified URL. We are investigating an issue with a subset of incoming calls failing with Autopilot when Voice TwiML is used. We continue to experience SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). Flex Insights access issues have been resolved, and it is operating normally at this time. We will provide another update in 1 hour or as soon as more information becomes available. Our monitoring systems have detected a potential issue with delays for A2P brand registration in US1. We will provide another update in 2 hours or as soon as more information becomes available. If the call was outbound, it is the SID of the OutgoingCallerId resource from which the call was placed. Read messages sent from only this phone number or alphanumeric sender ID. During the maintenance window, there could be call failures to and from a subset of Singapore phone numbers. We are experiencing SMS delivery delays when sending messages to Movistar Network in Chile. Prebuilt Authy app (iOS, Android, Windows, MacOS): We build the client apps so you don't have to.They are in use by millions of users. Create an impact-driven culture with experimentation to streamline beta tests, A/B testing, and hypothesis-driven development The verification status callback request also passes these additional parameters: Our engineers are working with our carrier partner to resolve the issue. A WhatsApp session begins when a user sends a message to your app. We continue observing a subset of inbound call failures to Twilio Spain numbers which are not getting through to Twilio network. Next, you will need to provide Twilio with your Facebook Business Manager ID. The caller's name if this call was an incoming call to a phone number with caller ID Lookup enabled. Using this resource, you can initiate a call, fetch information about a completed call, fetch a list of calls made to and from your account, redirect or end a call that is in progress, and delete records of past calls from your account. The vendor has been alerted and is actively working on a fix. Create the exact solution you need to engage customers at every step of their journey. We are still observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We continue experiencing delays in 10DLC Brand and Campaign registrations and vettings. The SID of the Content object returned at Content API content create time (https://www.twilio.com/docs/content-api/create-and-send-your-first-content-api-template#create-a-template). The full list of parameters and descriptions of each are in the TwiML Voice: Twilio's Request documentation. We will provide another update in 2 hours or as soon as more information becomes available. Get started here. POST https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Messages.json. Whether to trim any leading and trailing silence from the recording. New customers may receive a blank screen or a loading screen that failed to load when logging in to the Frontline app. Message delivery information is reflected in message status. To receive real-time status updates for outbound messages, you can choose to set a Status Callback URL. We are no longer experiencing SMS delivery delays when sending messages to Alfa Network in Lebanon. We are experiencing SMS delivery delays when sending messages to T-Mobile Network in the USA. Twilio is conducting a planned maintenance from 19 November 2022 at 19:00 PST until 20 November at 02:00 PST. The SID of the Account that created the Call resource(s) to delete. We POST a message_sid parameter and a message_status parameter with a value of sent or failed to the application's message_status_callback. Our engineers are working with our carrier partner to resolve the issue. We will update as soon as we have more information. answered: The call is answered. Twilio provides a trusted platform for customers who are subject to HIPAA. The functionality is now operating normally. +16175551212. We will provide another update in 2 hours or as soon as more information becomes available. If your application tries to enqueue more than 4 hours worth of outbound traffic (e.g., enqueuing more than 14,400 messages to Canada over one long code phone number), the API will start returning 429 errors. If you need support using SendGrid, please check the Twilio SendGrid Support Help Center.. The Beeline network in Russia is conducting a planned maintenance from 28 October 2022 at 14:00 PDT until 28 October 2022 at 17:00 PDT. Filters the call list to return completed calls started on July 6, 2009. The Jazz Network in Pakistan is conducting an emergency maintenance from 05 November 2022 at 12:00 PDT until 05 November 2022 at 15:00 PDT. Subscribe to receive status updates by webhook. To manage your own templates and your WhatsApp profile, go to Messaging > Senders > WhatsApp Senders in the Console. We are investigating an issue with the Frontline app. The calling phone number, SIP address, or Client identifier formatted for display. Finally, if youre sending an email to multiple recipients at the same time, you can use Twilio SendGrids user interface to upload contacts, design templates, schedule email campaigns, and send bulk emails for all-contact communications like privacy updates.Twilio SendGrid designed Marketing Campaigns so that marketers and developers alike can create We are still experiencing duplicate inbound SMS messages to a subset of Twilio UK numbers. We expect to provide another update in 2 hours or as soon as more information becomes available. You can set the Status Callback URL in the Console, or when you send an Product Apps Pricing Get demo Enterprise White label Status. Alternatively, you can choose a specific number in a messaging service to set as the From. Your Twilio account ID and authentication token, which you can find on your Twilio dashboard, to authorize creating a connection from your app.If you're using a Twilio trial account, you can send text messages only to verified phone numbers. Frontline app is now operating normally. This means that WhatsApp approval is required for all customers who wish to create their own profiles. If an application_sid parameter is present, this parameter is ignored. We are still experiencing delays in receiving message delivery reports when sending to US Verizon network on Twilio short codes. Join us this week for free, virtual sessions on Twilio product deep dives, thought leadership, special guests, and more! We are no longer experiencing MMS delivery delays when sending messages to US T-Mobile network via Subset of Longcodes. We expect to provide another update in 4 hours or as soon as more information becomes available. This can happen for, The message could not be sent. Incoming messages may include text or media. The date and time in GMT that this resource was last updated, specified in RFC 2822 format. Twilio will POST its standard request parameters as well as some additional parameters including MessageSid, MessageStatus, and ErrorCode. Get incident updates and maintenance status messages in Slack. The phone number, SIP address or Client identifier that received this call. We are no longer experiencing SMS delivery delays when sending messages to MTN Network in multiple countries. Subscribe to updates for SMS Delivery delays to Twilio Portugal Phone Numbers via email and/or text message. Twilio is conducting a planned maintenance from 19 November 2022 at 19:00 PST until 20 November at 02:00 PST. We expect to provide another update in 16 hours or as soon as more information becomes available. See what customers are building with Twilio, Browse our content library for more resources on how you can create lasting customer relationships, Discover our current beta programs and find out how you can participate, Prepare for the new A2P 10DLC requirements, Get inspired by the latest from our developer community, Read tutorials, community projects, and product updates, See updates and additions to Twilio products, Check real-time monitoring of APIs and all services, Learn practical coding skills through live training, student programs, and TwilioQuest, Work with a Twilio partner to buy or build the right solution, Join our Build Program as a technology or consulting partner, Get technical and strategic advice from Twilio experts, Learn how to architect, build, and support your apps. The URL we should call using the status_callback_method to send status information to your application. During the maintenance window, there could be call disconnections to and from a subset of Indonesia phone numbers. Our engineers continue to work with our carrier partner to resolve the issue. During the maintenance window, there could be intermittent delays delivering SMS to and from the Airtel Mobile networks in Africa and Asia. The Tele2 network in Russia is conducting a planned maintenance from 09 November 2022 at 13:00 PDT until 09 November 2022 at 17:00 PDT. We are seeing recovery in 10DLC Brand registrations. If any of these limitations are blockers, please reach out to us via support@twilio.com: Please note that message scheduling has the following limitations as of now: Note: There is no status callback event for the scheduled status. Finally, if youre sending an email to multiple recipients at the same time, you can use Twilio SendGrids user interface to upload contacts, design templates, schedule email campaigns, and send bulk emails for all-contact communications like privacy updates.Twilio SendGrid designed Marketing Campaigns so that marketers and developers alike can create Our engineers are working with our carrier partner to resolve the issue. See updates and additions to Twilio products. We will continue monitoring the service to ensure a full recovery. Determines if the message content can be stored or redacted based on privacy settings, Determines if the address can be stored or obfuscated based on privacy settings. SERP tracking and analytics for SEO experts, STAT helps you stay competitive and agile with fresh insights. We are no longer experiencing SMS delivery delays and failures when sending messages to the Proximus Mobility network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. If the body of a message is more than 160 GSM-7 characters (or 70 UCS-2 characters), Twilio will segment and annotate your messages to attempt proper reassembly on the recipient's handset (not supported by all carriers and handsets). The Tele2 network in Russia is conducting a planned maintenance from 07 November 2022 at 13:00 PDT until 07 November 2022 at 17:00 PDT. Our engineers have identified an issue causing problem with API requests for message deletions and are working to deploy a fix. Our engineers are working with our carrier partner to resolve the issue. Starting at $0.001 per message, and $0.001 per utterance on Alexa. If no Group is associated with the call, the field is empty. We all do sometimes; code is hard. How long in seconds the message can remain in our outgoing message queue. Only include calls that started on this date. Our engineers are working with our carrier partner to resolve the issue. We are still continuing to experience duplicate inbound SMS to a subset of Twilio UK Numbers. We will provide another update in 1 hour or as soon as more information becomes available. We are observing recovery in SMS delivery delays when sending messages to Vodacom network South Africa using Domestic Sender id (655-01). Manage Existing SubscriptionCreate New Subscription. See updates and additions to Twilio products. We will provide another update in 1 hour or as soon as more information becomes available. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets. Our engineers are working with our carrier partner to resolve the issue. To create apps in ~3, you update the azureFunctions.projectRuntime user setting to The status of the recording. To send and receive WhatsApp messages using the Twilio Programmable Messaging API, you'll need a phone number as well. Parent and child calls will have uniquely identifying Call SIDs. The issue has now been resolved. The SID of the Account that created the Message resources to update. Twilio Education Learn practical coding skills through live training, student programs, and TwilioQuest. STAT. Phone numbers are in E.164 format (e.g., +16175551212). For more information, See detailed descriptions. SMS Delivery Delays to Alfa Network in Lebanon. An inbound call occurs when a person calls one of your Twilio phone numbers, client connections, or SIP-enabled endpoints. Some screenshots on this page may show the Legacy Console and therefore may no longer be accurate. You can send images in an SMS message in only the US and Canada. When only this parameter is set, Twilio will use your enabled Copilot Features to select the from phone number for delivery. You cannot, for example, spoof messages from a private cell phone number. We will provide and update in 4 hours or as soon as more information becomes available. During the maintenance window, there could be intermittent call failures to a subset of France phone numbers. The destination handset you are trying to reach is switched off or otherwise unavailable. 10DLC Brand Registrations are now operating normally. Twilio Education Learn practical coding skills through live training, student programs, and TwilioQuest. Manage and automate email marketing campaigns. We are experiencing SMS delivery delays to Twilio Portugal phone numbers. The default is 60 seconds and the maximum is 600 seconds. Twilios Regulatory Guidelines for SMS detail the requirements for ensuring compliance in the regions you are operating Twilio-powered SMS apps. Our engineers continue to work with our carrier partner to resolve the issue. For information about using a non-Twilio number with WhatsApp, check out our Support guide Can I activate my own phone number for WhatsApp on Twilio? Instantly provision connectivity for your global VoIP infrastructure. Easy website maker. How to Work with your Free Twilio Trial Account, Choose the Right Twilio Phone Number Type, How to retrieve and modify message history, What to Know Before Sending International SMS Messages, Direct Low Volume Standard Registration Overview, ISV Standard API Registration Walkthrough, ISV Low Volume Standard API Registration Walkthrough, Troubleshooting and Resubmitting Standard Brands, Upgrading Starter Brands to Standard Brands. Twilio powers personalized interactions and trusted global communications to connect you with customers. By subscribing you agree to the Atlassian, Get webhook notifications whenever Twilio. Our engineers are working with our carrier partner to resolve the issue. API Status Check real-time monitoring of APIs and all services. All of the Twilio Helper Libraries handle paging automatically. For outgoing calls, this is the version used in the REST API request of the outgoing call. Why doesn't my invoice match what I pull from the call logs? Our engineering team has been alerted and is actively investigating.