We will buy only good merchandise to sell to our customers. I had taken in $18,000. Web site: http://www.american, Mercantile Stores Company, Inc. I have found that unselfishness pays because it tends to engender unselfishness. 7. In the same year he purchased two additional stores in Rock Springs and Cumberland, Wyoming. Throughout this period of rapid growth, Penney maintained the fundamental system of sharing ownershipor a big share of profitswith those who made his success possible. How did they achieve their goals? To continue to train ourselves and our associates so that the service we give will be more and more intelligently performed. In 1898, James Cash Penney Jr. began working for a small chain of stores in the western United States called the Golden Rule stores. His name lives on on over eight hundred stores across the United States. Penney's store was successful because his customers liked the merchandise and good service. J.C. Penney, in full James Cash Penney, (born Sept. 16, 1875, Hamilton, Mo., U.S.died Feb. 12, 1971, New York, N.Y.), merchant who established one of the largest chains of department stores in the United States. . Walker and James Cash Penney. They believed that part of their mission was to help others to succeed as they had done. Try these products and you won't have reason to envy another girl her lovely hair and her charming complexion. What adjectives can you use to describe this section of the advertisement? I like the way he has started out. This inspired Jim for the rest of his life. By 1941, J. C. Penney operated 1,600 stores in all of the lower 48 states. Crucial to Penney's success were his associates (as he referred to his employees). ." Penney moved to Colorado for health reasons and his life changed. Jim could not tolerate the unfair practice and immediately quit. He had decided to abandon the name "Golden Rule," which had been adopted by some of his less scrupulous competitors. Although seven stores had to be closed in 1933, the company's total profits were almost double those of 1932. Test my heart and my mind. He arrived in Denver, then booming from mining on one side and farming on the other. Penney had turned his inventory over almost four times, an impressive number. It was all my fault." The senior partners then offered him a one-third interest in the nearby Rock Springs store if he would oversee it as well. Penney remained chairman of the board until 1946, and after that, as honorary chairman until his death in 1971. . The couple attended church, and had their first child, a boy, in 1901. The company grew so big that a headquarters was requiredfirst in Salt Lake City, then in New York Cityto be closer to suppliers. Many factories knowing the immense outlet we have are anxious for our business. By the time she died in 1919, the 51-year-old former laundress had become one of the wealthiest businesswomen of her day. He often visited his birthplace, Hamilton, Missouri, where he helped build the school and library. Find the location of Madam Walker's original manufacturing building (built in 1910) on the east side of West Street between North and Walnut streets. Soon enough, Callahan asked Jim to move to Evanston, Wyoming, where Callahan and partner William Johnson operated another Golden Rule Store. She had survived a failed marriage, but Jim married the divorcee he loved even knowing others might not approve. In high school, he was a mediocre student but an outstanding orator, delivering uplifting messages about patriotism, Christianity, and the merits of hard work to his fellow students. Little Rock, Arkansas 72201 Callahan and Johnson offered to loan him the balance of $1,500 in order to buy his one-third ($2,000) share of the $6,000 investment required, at 8% interest. Over the next three years he established 28 new stores in Utah, Idaho, Nevada, Oregon, Washington, and Colorado. They offered him a one-third partnership in the new store if he would run it, and further said theyd loan him the money. Why do you think "The Penney Idea" continues to be part of the company's mission statement today? (National Council for the Social Studies). Penney and his partners dreamed of a thousand stores (achieved in 1928). Penney also wrote his own story inFifty Years with the Golden Rule: A Spiritual AutobiographyandView from the Ninth Decade: Jottings from a Merchants Daybook. At nineteen, Jim took a job at the J. M. Hale dry goods store for $25for eleven months workjust $2.27 per month. First days sales were a gratifying $466.59. Why would it have been important to the company to rent office space in the building to African Americans? Fax: (704) 342-4320 Curry, Mary E. Creating an American Institution: The Merchandising Genius of J.C. Penney. She saved her money and before long she was able to quit that job and, taking in laundry two days a week to pay her rent, spend the rest of her time mixing her products and selling them door to door. In 1910, she headquartered her operation in Indianapolis, Indiana, a city with a thriving African-American community. Water was drawn from a nearby well and hauled up to their rooms by bucket and rope. Have them categorize advertisements for beauty products and services and for Penney's or similar stores such as Montgomery Ward. Continued rapid expansion required an easier organizational form. The Library of Congress's American Memory Web page offers a collection of materials titled, Prosperity and Thrift: The Coolidge Era and the Consumer Economy, 1921-1929. 1. Who did Penney expect to read this ad? They know they must give us the Right Price or they cannot expect our business. From then on, Sarah began calling herself Madam (sometimes spelled Madame) C. J. Walker, a name she thought gave her products more appeal. U.S.A. After much debate, Jim convinced them to open the next store, his store, in Kemmerer, Wyoming, in the heart of a growing coal district. He said he saved $30 and it only cost him a postage stamp. Kemmerer was a mining town with about 1,000 residents and a company store that operated on credit. How did Penney indicate that following the Golden Rule would help business and benefit customers? If so, do they think it would be important to preserve the buildings as part of their community's history, like the Walker building in Indianapolis and the Penney buildings in Kemmerer? He increasingly realized that he wanted to own his own store. He finished high school and worked mostly in store clerk positions. I had to make my own living and my own opportunity! Encyclopedia of World Biography. 2) To compare and contrast Walker and Penney for similarities and differences in backgrounds and business methods. Main Street Merchant: The Story of the J.C. Penney Company. For your own sake we should have your business. Surveys have found our nation's business schools at a loss to find an adequate philosophical basis on which to teach business ethics. Enter your email address to subscribe and receive our newsletter and updates on new publications. As Madam Walker described: "When we began to make $10 a day, he thought that was enough, thought I ought to be satisfied. What did he mean when he wrote, "You are invited to become a member of our large Golden Rule family." "The greatest teacher I know is the job itself.". What do you think he is trying to convey to the viewer? . Penney decided to return to the dry goods business, taking temporary employment as a clerk in Callahan and Johnson's store in Longmont. It didnt work. At the Fourteenth Annual Convention, Madam Walker was on the schedule, explaining to the audience how she had succeeded in the business world: In the first place I found, by experience, that it pays to be honest and straightforward in all your dealings. His father was a less-than-prosperous Baptist preacher who also farmed. "No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.". Jims big chance was a store 25-feet wide and 45-feet deep. In 1907, looking for a man (they were all men back in those days) to work in the Cumberland store, Penney had an interesting and extensive correspondence with Earl Sams from Kansas. They put as much power into the hands of store managers, close to the customers, as possible. "Penney, James Cash According to James Cash Penney himself, the company slogan of "Honor, Confidence, Service, and Cooperation," was officially applied to the company philosophy, doctrine, and mission as a daily. New York: Garland Publishing, 1993. 1. Students can establish their own categories or you might suggest grouping together advertisements with an emphasis on price, quality, style, convenience, or importance to specific ethnic or age groups. . Our editors will review what youve submitted and determine whether to revise the article. He became a national celebrity as the company became known throughout the United States. In that light, some might question our decision to spotlight J. C. Penney. The man who sold him the butcher shop said he could hold onto this key customer as long as he bought the hotel manager a bottle of whiskey each week. Obtainable in rose-flesh and white. He suggested Jim move west where the air was clearer and drier. What business principles does Penney suggest will benefit his customers? Five years later Penney bought out his partners shares and launched the beginning of what became the J.C. Penney Co. As each new store opened, Penney offered a profit-sharing plan to its manager. Despite miners often being paid in scrip that could be spent at mining company stores, The Golden Rule only sold for cash, rare for the time. James Cash Penney. He perpetually visited stores where he waited on customers and worked the shelvesand spoke at managers conventions to inspire and encourage his partners. In the midst of the Great Depression, one of America's leading businessmen sank into a personal depression of his own. He cut back on financing theChristian Herald. Have them first develop a research plan and divide up tasks among class members. As a result of the stores success, the Callahans lived in one of the nicest homes in town. J.C. Penney Foundation Archives. "It takes two flints to make a fire." Louisa . Today the building houses commercial businesses as well as the Madame Walker Theatre Center, which provides arts and cultural programs and education for children and adults. The business ultimately helped thousands of African-American women achieve financial success. Does the Bible Mention What to Give Up for Lent? 3) two advertisements for Madam Walker beauty preparations and Penney's Golden Rule Store; In his business practices, he believed that with a basic aim of making money he could still serve the larger community with fair values and honest dealings. The TB that had claimed his father's life was now threatening him. The following links are of particular interest: Chain Stores Does the artist's conception of the first store seem idealized? It was no longer about his own efforts, but God's. J.C. Penney: Merchant Prince. Now find the present Walker Building (built in 1927), across the street at the northwest corner of Indiana Avenue and West Street. Charlotte, North Carolina 28217 Glimpses generally focus on historical figures who have changed the church or affected the world in some overtly Christian way. In 1895, two years after his high school graduation, Penney discovered what would prove to be his life's calling when he began working part-time as a sales clerk at a general store in Hamilton. The manager wrote headquarters pleading for them to get the landlord to deny the lease to the competitor. 1. This served as a wake-up call, and Penney consequently turned his attention away from side projects and back to running the company down to the microscopic details. Penney had hoped to attend college when he graduated from high school in 1893, but his parents could not afford to send him. To that end, in 1952 he donated one of the world's most respected dairy herds to establish CAFNR's Foremost Dairy Research Center, west of Columbia. A contemporary of Madame Walker, Penney launched the first chain of department stores in the United States, commonly known as "Penney's." Today Americans visit over 1,000 "Penney's" or peruse the mail order and online catalogs to purchase various household goods and clothing. Standard 2B- The student understands "scientific racism", race relations, and the struggle for equal rights. It also began to enter Midwestern and Eastern markets. After graduating from high school, Penney worked as a sales clerk in Hamilton's general store. Businessman. He folded the inventory. He was off and running. While every effort has been made to follow citation style rules, there may be some discrepancies. Neither Walker nor Penney ever eased up on the prodigious amounts of work they performed. Gale Encyclopedia of U.S. Economic History. "5 After she had been in Indianapolis for some time and was already a wealthy woman, she went one afternoon to the Isis Movie Theater and gave the ticket seller a dime, standard admission at the time. Yet still, he borrowed what he could to continue funding causes he believed in. The younger J. C. Penney survived being widowed twice and losing almost all his wealth in the Great Depression, but continued leading, writing, teaching, and preaching until his death at the age of ninety-five. She recruited and trained a national sales force that included schoolteachers, housewives, cooks, and washerwomen. He strongly urged his church to start a Sunday school, and that was an unpopular position there. In the second place, the girls and women of our race must not be afraid to take hold of business endeavor and, by patient industry, close economy, determined effort, and close application to business, wring success out of a number of business opportunities that lie at their doors. The basic biography of Penney isMain Street Merchant: The Story of the J.C. Penney Company, by Norman Beasley. When Madam Walker and her associates started to develop her beauty preparations, which are now used all over the world, they perfected their toiletries step by step. Now as you go forward tomorrow serving our customers, and the opportunity presents itself, tell them what I have said and tell them in such a way that they will understand we have opened a new kind of store, planned and designed to render service unprecedented in the history of merchandising. Above all else, at every stage of life he shared everything he had. He accepted "cash only" for his goods, rather than credit. They closed each day just before midnight. U.S.A. "The public is not greatly interested in saving a little money on a purchase at the expense of service.". But Jim deferred, saying Ogden was too big, that he preferred smaller towns where he could know all his customers and their needs. In such a climate, the Biblical outlook and principles of J. C. Penney are a breath of fresh air. This building housed the Golden Rule Store, a dry goods business that grew into the J. C. Penney Company, the first nationwide chain of department stores in the country. 2. Yet the highly motivated Penney, still vigorous and determined, borrowed money and soon regained control of his retail empire. By the 1920s, J. C. Penney was worth perhaps $40 million, over $500 million today. "Penney, James Cash Then came stunning news from his doctor. Walker's traveling agents taught these women to set up beauty shops in their homes, keep business records, and make their customers feel pampered and valued. Have them consider the special needs of different groups of people, the types of products or services that would improve their lives, and the ways in which a new business might be developed in their own community. Articles from Britannica Encyclopedias for elementary and high school students. How do they differ? 2. 5. Born as Sarah Breedlove in December 1867, in Delta, Louisiana, Madame Walker was the third child and second daughter of Minerva and Owen Breedlove. He spent long hours again doing whatever it took. He was endlessly curious and an outstanding salesman. At fifteen, he started working Saturdays in a local store and took a liking to storekeeping. A comparison of values is all we ask. New York: Whittlesey House, 1948. Gather up a collection of fairly recent magazines and newspapers (the students can help) and have students work in groups with at least 10 different kinds of ads. 1. Penney himself became known as the "Man with a Thousand Partners.". A Chain of Good Men Penney stocked quality products at fair prices for mining and farm families. He opened his first store, called the Golden Rule, in Kemmerer, Wyoming, in 1902. Standard 3B- The student understands how a modern capitalist economy emerged in the 1920s. The words "only believe" came to him. 2. She began selling her homemade products door-to-door in 1905 in Denver, Colorado. . He talked about the mistakes he made in trusting success rather than God. The woman, named Berta, consented to marry him. Offers information on this organization, which was founded by Booker T. Washington in 1900 "to promote the commercial and financial development of the Negro" and to bring African Americans into the middle-class mainstream. James Cash Penney, Jr., was born September 16, 1875, near Hamilton, Missouri, to the Reverend James C. Penney and his wife, Fanny. Lathers well in hardest water, removes grease and dirt, yet will not harm a lady's skin. We absolutely defy any competitor to offer better values than those by quoted by us. Built about 1897, the two-story stone building features a cast iron storefront decorated with rosettes and scrollwork and an elaborate metal cornice. Provides links to advertismements for the Madam C.J. When he was twenty-one, the family doctor noted that Jim was wearing down and risked getting the dreaded consumption (tuberculosis). (513) 860-8000 Penney's first stores did not bear his name but were called The Golden Rule stores. how did james cash penney achieve his goals . Both Walker and Penney had strongly embedded principles they thought important in the conduct of their businesses and their daily lives. As he once wrote, isn't serving people "part and parcel of business? During the 1960s and 1970s, the J. C. Penney company went through massive changes. 2. He seemed to have a knack for merchandising. Kemmerer profits rose to $9,800 and then $11,250 in the next two years. Callahan and Johnson had previously promoted store managers to partners, and implied to Jim that the same might happen to him if he performed. The company was like the retail version of the Marines: tough to get in, brothers for life. 3. Encyclopedia.com. I am a woman that came from the cotton fields of the South; I was promoted from there to the wash-tub (laughter); then I was promoted to the cook kitchen, and from there I promoted myself into the business of manufacturing hair goods and preparations. Within the Cite this article tool, pick a style to see how all available information looks when formatted according to that style. Now I realize that in the so-called higher walks of life, many were prone to look down upon "hair dressers" as they called us; they didn't have a very high opinion of our calling, so I had to go down and dignify this work, so much so that many of the best women of our race are now engaged in this line of business, and many of them are now in my employ.2, J. C. Penney Speaks to Associates in the Kemmerer Store, ca. Penney himself was not so fortunate. Do you think it would have been effective? James Cash Penney (1875-1971) believed that working people in isolated regions in the West deserved to have dry goods stores nearby that would offer quality products at reasonable prices. 2. Encyclopedia.com. Reading 2 was adapted from Ralph J. Christian, "J. C. Penney Historic District" (Lincoln County, Wyoming) National Historic Landmark Nomination Form, U. S. Department of the Interior, National Park Service, 1977; and information from the J.C. Penney Archives in Dallas, Texas. If we follow the admonition to love God, and our neighbors as ourselves, it will lead us to understand that, first of all, success is a matter of the spirit. Is not service part and parcel of business? In March of 1899, Jim Penney arrived in Evanston, population 2,000, and began as a junior salesman, at a salary of $50 per month. Reverend Penney worked hard to instill ethics in his son. The Walker Building, planned by Madam Walker herself but constructed after her death, was designed to serve not only as the headquarters for her business, but as a social and cultural center for African Americans in Indianapolis. Imparts an olive tint to fair complexions and harmonizes bewitchingly with darker skins. Gale Encyclopedia of U.S. Economic History. Have them consider whether they would develop a new product or a new way of merchandising an existing line of related products. Managers were expected to be leaders in their communities. Golden Rule prices were often 2550% below those of other merchants, but the stores always offered good, dependable quality merchandise and the latest fashions. It was restored in the late 1980s. But Penney's own fortunes were not so bright. . Not willing to live with her sister again, Sarah set off for St. Louis where, she was told, laundress jobs were plentiful and fairly well paid. Why or why not? Later, the entrepreneurial young man sold watermelons outside the gates of the local fair. He had never been much of a book reader, preferring practical experience, but in 1915 he discovered the bookYouth and Opportunityby Dr. Thomas Tapper. Penney, who had passed on an applicant who would not work Sundays, wrote Sams to insure nothing was misunderstood, [Our man] must be a hustler, not afraid to work. He often went home late, could not sleep, and thought about the store through the night, until he got up the next morning to dash back to the store. The city was served by eight major railway systems and was home to a substantial African-American community. But Earl Sams not only earned Jims confidence, but later went on to follow Penney as president of the company and head of day-to-day operations for almost thirty years. But he also found and developed new, younger partners, always loaning them enough to own one-third of their own stores if needed in order to make sure they had an investment in their stores and shared in any success achieved. Reading 3 was compiled from materials provided by A'Lelia P. Bundles and the J.C. Penney Archives, Dallas, TX. Each preparation's wide use and higher merit were always proved. Walker (1867-1919) developed, manufactured, and sold formulas for hair care and other beauty products for African-American women. Fax: (1) 48 78 25 19 (501) 376-5200 Walker, familiar with newspaper promotion campaigns, helped develop a marketing plan, design advertisements, and organize a mail order business for his wife's products, but he was not as ambitious as she. It took on large amounts of debt. He died on February 12, 1971, at the age of 95, as the founder of the nation's second-largest department store behind Sears. Unlike other retail chains, he never bonded his managers to insure against theft and embezzlement. Locate Monument Circle, the historic center of the city of Indianapolis. How did Walker show her commitment to helping other African-American women achieve the success that would bring independence and self-respect? This is my brief story in a simple and plain language. When Sams arrived in town for a final interview, some locals told him Penney was an honest man but a hard man to work for. Our system about which you are familiar consists of buying goods right. In 1927, Penney predicted the company might someday reach sales of a billion dollarsa goal which was achieved just twenty-four years later, in 1951. Therefore, its best to use Encyclopedia.com citations as a starting point before checking the style against your school or publications requirements and the most-recent information available at these sites: http://www.chicagomanualofstyle.org/tools_citationguide.html. . Although his first year's salary was only $25, by 1897, he was making $300 a year, and his future appeared bright. Penney was born in 1875 on a farm near Hamilton, Missouri. But he was also pragmatic enough to open his store for half days on Sundays. . . But life was not easy on J. C. Penneyin 1910, his beloved Berta contracted pneumonia and died suddenly, leaving him with two small boys, a broken man. So he moved to Colorado, buying a butcher shop in Longmont. We are here to stay; we like the country--its people; we believe in selling you good dependable goods on a Small Margin of Profit Only. Full-scale launch of jcpenney.com is undertaken. Guided by the love of his new wife and the Golden Rule principle, the inspired young businessman began a journey that would take him to undreamed of success. Sams had been recommended by a Denver employment agency. Because each style has its own formatting nuances that evolve over time and not all information is available for every reference entry or article, Encyclopedia.com cannot guarantee each citation it generates. 2801 West Tyvola Road Although he made them work on Sundays, Penney treated his employees well and they were a large part of his success. The house contained living quarters, a beauty salon, and a school for training salon operators. In June 1897, Penney went west in search of health and fortune. Walker soon began to spend at least half her time in New York and moved there permanently in 1916. (Applause.) Although Penney's father was a figure of some consequence in the community, he was constantly short of cash. April 14, 1902: James Cash Penney, along with two partners, opens the 25 . What experiences did Penney have in his early life that helped him to become a successful businessman? 4. The J. C. Penney House in Kemmerer, Wyoming was the home of James Cash Penney, the founder of the J. C. Penney department stores, during the 1904-1909 period that he developed his formula for a successful dry goods store. At 17, she bore her only child, a daughter named Lelia. But they need to be lived out in every aspect of life. Old friends and relatives loaned him money to get through this period, and the company briefly paid him a salary for the first time in many years. By the time he died in 1971, JCPenney had more than 1,600 stores, many in newly-built suburban malls, and was the fifth . Questions for Document 1 Vegetable Oil--Antiseptic Soap--A popular-priced household soap of purest vegetable oils. In 1971, when James Cash Penney died at age ninety-five, the annual sales of the J. C. Penney company were $16 billion, second only among non-food retailers to then giant Sears, Roebuck. How did Walker show her energy and belief in herself in her speech in 1912? Walker Web page, owned and maintained by the great-great-granddaughter and biographer of Madam C.J. In 1959 alone, at the age of eighty-four, he attended fifty-nine store openings, made a hundred speeches, spent two hundred days on the road travelling sixty thousand miles, and appeared on twenty-seven radio and television programs. They can use city or county business directories to see how long the business has operated and at what addresses. Do you agree? These two historic buildings--one large and imposing, the other modest--provide insight into the characters of two of America's most famous businesspeople. Former industry leaders Montgomery Ward and F. W. Woolworth are long gone. How did James Cash Penney achieve his goals? When he later arrived on a late train with his family, he had a small terrier with him, and Penney worried that it would distract from his work. 4. Fortunemagazine ran full stories on the company in the September 1950, July 1967, and March 1, 2016 issues. Plumb, Beatrice. Why would Madam Walker have needed a large building like this to manufacture her products by 1910? Much of the building served as the headquarters of the Madam C. J. Walker Manufacturing Company, a business which employed some 3,000 African-American women and men to manufacture and sell hair products and cosmetics. Questions for Reading 2 In turn, the new manager would train others until they started up their own stores as one-third partners. Library of Congress J. C. Penney personally interviewed five thousand men in one year. Madam Walker was so impressed during a visit to Indianapolis in 1910 that she decided to make it her national headquarters. His father, James Cash Penney Sr., was a minister and civic leader who ran unsuccessfully for Congress on a populist ticket in 1894. 3800 Southeast 22nd Avenue He met with any employee who was in the city. A thousand miles to the west, in the small town of Kemmerer in western Wyoming, stands a small building that represents the early days of another successful career. How did their efforts affect life today? Those who drank liquor or used tobacco were out. In the midst of the Great Depression, one of America's leading businessmen sank into a personal depression of his own. He died in 1971. Fax: (503) 233-4535 Photo Credit. 4. J.C. Penney was born on a farm outside of Hamilton, Caldwell County, Missouri to James Cash Penney, Sr. and Mary Frances (ne Paxton) Penney. By 1909, Penney moved away from Kemmerer, leaving the store there to an associate. To do all in our power to pack the customer's dollar full of value, quality, and satisfaction. But throughout this period, he never stopped preaching and writing, espousing his belief in human nature, in Christianity, and in his many J. C. Penney partners. Walker, one of America's most successful African-American businesswoman of the early 20th century.
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