We also use third-party cookies that help us analyze and understand how you use this website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Wates Living Space, a leader in the delivery of strategic asset management solutions for local authorities and housing associations, has been appointed by Lambeth Borough Council to provide repairs and void works on the council's new 200m borough-wide housing repairs and maintenance contract. Telephone: 0300 061 0614. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. Your own home. Mar 06, 22 (Updated: Aug 27, 22) For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page. Wates Living Space has expanded its framework presence with its appointment to the South East Consortium (SEC) Internal & External Building Works Framework. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . This approach was also implemented across Wates housing repairs contract with Barnsley Metropolitan Borough Council, which also faced similar disruption as a result of Covid-19. Remove tiling and repair wall behind before retiling; fit . Pay for a garage or parking space. This decision was taken with regard to the following section of the Freedom of Information Act 2000. Find out how we minimise the impact of doing works in your home. If you suspect there is damaged asbestos in your home, you should email housingrepairs@enfield.gov.uk. Report a repair online for your home. Corporate purchasing card services for the London Ambulance Service. Emergency out-of-hours repairs. Apply to Council Housing jobs now hiring in Crawley on Indeed.com, the worlds largest job site. Crawley Homes has implemented a new housing IT system. Last . This is often referred to as filing a compensation claim for despair against a housing association landlord. Major Repairs Reserve 12,427 11,430 27,872 26,346 21,867 Net financing need for the year 0 8,698 While repairs may fall under the developer 's guarantee during the . You also have the option to opt-out of these cookies. If you are not a council tenant, please call our contact centre on 01293 438000. Coventry Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. You can request it through your 'My Housing Tenancy' online account. Housing repair and renovation loans Crawley residents who own their own home or rent privately could be eligible with the cost of repairs. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Crawley Borough Council is a great place to work, you are a part of a strong team completing tasks for the local sport groups. A fee will be included to meet the cost of registering the charge against the property. Dealing with a complaint is usually a straightforward process. The Housing Repairs service is critical to our tenants and leaseholders. Under the Freedom of Information Act, please can you supply the following information: 1. If you have suffered from illness or injury as a result of the councils failure to take action then you could also make a personal injury claim. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. These cookies do not store any personal information. TRN-19-006 Repair and Maintenance of EA Vehicles - Dundonald Area The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. Bewbush - streets A to G (not Court or Walk names), Bewbush - streets H to S (not Court or Walk names), Bewbush - streets T to Z (not Court or Walk names), Broadfield - streets A to E (not Court or Walk names), Broadfield - streets F to L (not Court or Walk names), Broadfield - streets M to Z (not Court or Walk names), Northgate - excluding John Brackpool Close (see Three Bridges for Bridgefield House), Three Bridges - excluding Bridgefield House, West Green - streets G to Z (excluding Apex Apartments), West Green - streets A to F and Apex Apartments, Rent enquiries including difficulties paying your rent. The outcome and lessons learned will be logged to ensure continuous improvement of our services. 26 January 2021. Wates has completed a major social housing refurbishment programme that has given a new lease of life to the Ben Street neighbourhood in Clayton, with Wates Living Space handing over the revamped homes four weeks ahead of schedule. About housing care/EAC Updating housing information Advertise available properties EAC Quality of . This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. Completion of the Stage 2 review concludes our complaints process. Young people across Brent have been given a unique table tennis masterclass by Paralympic gold medalist, Will Bayley MBE thanks to support from national developer and housing maintenance provider, Wates who is working across the borough. Choose a repair item Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or. Request a repair to council property. 1982 Crawley Borough Council election. These cookies track visitors across websites and collect information to provide customized ads. Loans are means tested (based on your income and savings) to see if you need to contribute towards the costs of works. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 2 6 May 2021. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. For further information and guidance see Bogus callers and phone fraudsters. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Improvements and alterations An alteration or improvement to your council house is any work you undertake which alters or improves the building, its grounds or the fixtures and fittings within. Crawley Borough Council Report to Overview & Scrutiny Commission . We will give you at least 24 hours notice, except in an emergency. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 If you have been through both stages of our complaints procedure and are still unhappy with the way we have dealt with the issues you raised, you can ask the Local Government and Social Care Ombudsman (LGSCO) or Housing Ombudsman to review your complaint. Search forforms on myCrawley to request services or report a problem. | Learn more about Daniel Khan's work experience, education, connections & more by visiting their profile on LinkedIn . Search. We are off to a great start and look forward to working with the Council over the next decade to maintain and improve housing stock in Crawley. We are committed to delivering high quality services and we aim to achieve the highest possible standards. Housing Department Crawley Borough Council - Housing Options Service Services offered. As your landlord, the council have a legal responsibility to ensure the property you are living in is in good, safe, living condition and are obliged to carry out regular maintenance checks and also to make sure repairs are made to any damages within the property or anywhere on the premises. List. When requesting a repair, you should tell us: An emergency repair is when there is an immediate danger to health or safety. Content and site Copyright Crawley Borough Council 2020. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Visit therepairs and maintenance or anti-social behaviour pages for details on how to report these issues. Get premium, high resolution news photos at Getty Images Special circumstances for accepting a review after 1 month has passed may be considered. The money owed will be recovered whenever the property is sold in the future. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Official Facebook page for Crawley Borough Council. Council news, community updates, local events and more. Hotjar sets this cookie to identify a new users first session. Thank you for your patience. The framework, which runs until 2024, and will cover thousands of properties across the borough as well as sites in neighbouring Islington. To help us improve GOV.UK, wed like to know more about your visit today. This is a True/False flag set by the cookie. Outside of office hours the number above is for emergency repairs only. You also have the option to opt-out of these cookies. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. Services for our tenants, including rent, repairs, new homes and managing your tenancy. All rights reserved. The Wates Group is marking the run up to Europes largest housing festival, Housing 2022, with the launch of Wates Retrofit, a new stamp of quality that signals the Groups commitment to Net Zero carbon and to supporting those facing fuel poverty from unprecedented rising energy costs. Browsealoud Accessibility News. Disagreement with a decision where a right of appeal exists, either within the council or externally (e.g. Housing. All repairs should be reported to Crawley Repairs Team and not your housing officer. Have you made a complaint about any of the following types of damage to your council or housing association and they werent fixed?
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