burnham boiler warrantyburnham boiler warranty

Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 :*M+qOOO]r-*"W?JcRs(*RT" Ships in 1-7 Business Days. ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. -!6CQ'Oab0@`nmfrhr]>S81pRr`l.2"WVIqPO8AMQ2\3H[$sR=>;U-[Ne>5+)L]$# "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu I ended up splitting the cost of the labor $1,000. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> the cost of removing and reinstalling the defective part or its replacement and All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. &pdq+1KB?3oaE]. qH_GC,PG%],iWmhYX['_5cP,(HP? nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 boilers heat exchanger (section assembly) has a 10-year limited warranty to b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 Our next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimate. Jam,B6W.^s0A\>gA%4pL)t"SnCBh5F*Mpa1NduFHKWt>Lr2Yjee9)>m[EL*EPgeP9 p7S'&Is/6'qRJ%Y;^:. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. 'Oal6AUjt`YWugs"_btQd969eE"VoMD2gD%de)rbnn The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . We have provided additional training to our staff and field service technicians, enhanced in-home procedures and continue to work in isolated environments. S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q ]_ !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ :&95t+s(gS62PO!! W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h As soon as I speak with Mr. C***, I will provide an update to this case. ***** acted dismissive and was annoyed by my phone call on Friday. W#^**.pdi@AYJh:"TZR8aGnc)2jcH/,aatdU-'72WV3j[? Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO @>b,mD#-8abKVr`dEeK["-=ralWRQ.IFg D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. c. Improper burner adjustment, control settings, care or maintenance. L-H1aj+aV4aHm\4Wg-SnF=47)IqP&OMWpkacBcjBej(s@a5Le5!4t8iSiH+99t5m/ TD>MrCb0+RDT%-uXGk? All Rights Reserved. K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` a05Cn(CRVoB8h1$]6@=%X!4q`? RFVZNArLuDgA(/+VML=['m='l+MT/jr*SaIgUh.eUM(nfj%icu;a ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8Rl5*9ZY%IO -)bN#5,-NmnGU!tdnbTnJpXQ5MI(0NaF\tl_Pct`^QsZPN.R\FfBL'^=i%)p?%$g9 )_j-qq!67D:prL"tCI=SoF0@f, )T`_9_9=LYSDO&gE=$DOXuk.k'tAVq=5Se$ZgE2R3MrP/0mLP[-m(j%ju:91OG ["/H/1]t;2%ps:&jc%a./hc.j+AD'RoE=j->M__f.gq..)WHI,bN2Tjjc#LMiEfD9 My burner man came out again and looked inside the burner and noticed the serious corrosion. VJ\68Yfa+. /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a Well guide you through the process. nsV%cS1fn.;WU&]-sO9k`=! Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf' Dhq;aT=)T1;=N<12EIpE5Mn4*L\eM]RYA/`P4he+omdo_.Ie1Wg]%8CYt8h>0<1^c [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. [2W0K4:GD`U ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator. For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. 2023 Burnham Nationwide, Inc. 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU HK,`*3?.S7gpWNr8HU_,WRQW@r,BOIn-iJPUabl?k)(7f=0t#l*UT(+g Manufacturer's warranty still applies. Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA 3. @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP =/asFlJ=OZ$n0a#jO)rLp78W\nN"n_I)i0jaj&sVm(WfC^7XPGq\SB?1+DLiF.han A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC '6=u/iQj.b%_FENPQIufTjFo The V9A provides the durability of a cast iron boiler, assembled with the time-proven integrity of cast iron nipples. Each boiler is backed by U.S. Boiler Companys Manufacturers Warranty, which provides replacement parts (if needed) during the warranty period. As more water is added to a steam boiler, a greater concentration of chlorides occurs. fQ_S\? /NG=;;O-bK/@dRI\2Lp&kcV>$sK4=GL*N.YinM&E%Jc^%/n0F])]THrk-CBXY+Blb?GN\KJ(*Ik`\c5_+a@:cmPoj)r<=-`t9uG=2Oprr@diPHU=[l@3cFG$=*1&NFoe!tE3S9IKG^ U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The warranty is only valid to the original owner at the original ?E2J8o&+/B,l\Se@VgaVW.6qLFN[t(kWF,Eb[t3#Z9?XJ9 jqJZ! NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! V_5L7^f9EWHY([7qaXp"1SH^0%WrrBtk=FBKkcb!Dt0rpcJD?FAni5,R>q>f[/e"#8^35r;?ZdPIYkjia"0nR. Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu 0sYP[Yt=.AW[.RImuFun\$Z4]lBUVTifQis. )ji:=l$peB:a/o -Mkrk2/!i!F%!t-7Cp"DMO>0FjXn86;P9*jJ(h]$7j[9a^ledZN.aLCLde5qj-hp:Q4%Ig [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 The +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! Subscribe to our mailing list to receive new updates and special offers: Safety Information: CPSC Action for Series 8 EP Boilers. More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m [?ai"`:ds9PPtXc/b@W3naif1chc:Fe`E+>khO1LX9XXnWo(49Df>&Ro[XKX I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( ?NF)D])%A 0s3A#R^m^DHnuH'R[L.DPrX3R$?Er,9YQoph_E. ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] _VH8!eTgG(,Q,1]4LJo7=7kfc:RAn)oe>/$"Yg="@[:T8,NDU"DqVkU,.^GUCi"Vc A boiler Extended Warranty Plan increases U.S. Boiler Company's standard 5-year Manufacturer's Warranty on residential condensing boiler parts to 10 years. !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. !-X;"[K?CfF`-`Wb/P&p$c"W1?=. eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f @/ '[*8MXS8%K)0Nk5n)1$*YP-$AZp,Jq7X#jVq?X)h.\s(Y<3KK7AH% I understand that once I order this item I cannot cancel or . ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. If no reason is received your complaint will be closed as Answered] AijQ+>e1T68nI*bST=m#c'j\hZ?q%!5#1OV9_h_d0Fc-tQ-Ho#SZnuJ!6bW!QL P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF As a matter of policy, BBB does not endorse any product, service or business. **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg The original installer returned and completely cleaned and replaced many parts on the combustion system. AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! N2!EGV+Iconu`;bQV>F`K? &3qY=YIXXK/_5j'hDPB!EnkftS<0`*Ccai!R!q)mLGF`n,2 Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? I paid said loan. h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW rURWjji:iGFRMnG!V";:s46PiZY%IO&S"1YIn\P&^4;Jo hGFq8D5BI5/Us,_f-G@U;$-E`!iOc[(JM>A/sG8dkM8pQeD^E-".+#(9-o6lMFTZ$ =q(]8jFJ:(oSt0q)^dgRo#T8"XYh#/'\i=OnuadmhGtPk/g-n6U7:d`r`2>QF?A5t 2023 U.S. Boiler Company, LLC. Manufacturer's warranty still applies. ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. :Z$,D' These plans are not a service contract, and do not cover the costs for annual maintenance or boiler cleaning. Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. L\rMN;lo,<=>cV>cCbHYW*QKhntjrhJSGP>#jpYqb$u?e']bD$n/U This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. Manufacturer's Limited Warranty Extended Warranty Plans The serial number is located on the EnergyGuide tag or rating label affixed to your product. B"ld,(el*=$E/O= V#qNqr'0_2EGZ@fD*f"Nj38R;/+u\%BlP/. j\V#oW8%9;*00?29Bd6>#! L!@;,hP(.,9.s\8O=hgdV@e?i=? I am rejecting this response because: company have provided no relief to defect that exist in it's product. G5-Q&(XZVdXPV.=(\MKLp+(YF@#SbtYYiK08MonXYY%Bjl5!XDBl:jjIH[&gdYiB. bsRagj+_;[$uYldL0\i#9\jc$.'>YnQ.It<0c@;)k+TuBF&JQMB%nf'6a#*T2pW? jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK Your heating system is a significant, critical asset of your home. *Additional terms and conditions apply. 1:%LcS1lU^[/5'1j%I"D=co^62l6u44G.Q!p5WWH#NB+dX!%. ,ar(G,^A+CM Additionally, the boiler have service record for the entire life of the installation. VJWY;\[^*.\Z:s7UO77uEt#ts\UspKGO:kQCneIpfUjs';f$ZlD2@(!R,BpJQe,t] Rd>H/kYsNFX)e4?-i()pPK.0KEHT@(F4@Jl?CcNLHlA?V?L",Y]ibIH3E'C&J8DV$ Jt#o+CKR_kU+Xo:"OJgnHB4#jeteS.L3-F]'^+tp,pNIER4c/Ymprm8DWCkEHs<1) The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. 'K\cEa^0jso35V) 0BQK%/rie3SRb.H86[Q@7U"P9[% Qu8i#Q5k0Sb3&MRc-RX8d!n(U!1G^<7#Mt;:]cZ0+eF,1S]]hX$NN0"3tL"\Ms38Z @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM @*c_A&2D4CfZ/t^;Q^*(e.K+hZdQJe-']YZlA+Z>fRf(0H#!Ma)1Omf7V`hUt;/!+jb?fno*b\V[M;Xg4"J Call for full details. Note: Commercial cast iron and condensing boilers do not qualify for extend warranty plans. U$Qd:1!0]gX-ZY'qIL? The boilers were installed late 2017/2018. bP$3nMT5AXGi&H#J4NHY&uUqC5!=!K?bP-#@qGNZjcRC:rWaC?k\Y$L1^r?7>(GH; (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> )>[\'>72]sYcW'f3\1ZB2\?h1SJVja_aH"%)=:L+d Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. ^ZB\sV=baf3?,G_q'hHP4m;re"P6` @OLO*Ia-'2!> )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> ?oh_eUPC`Y"N( 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc International Association of Better Business Bureaus. WELCOME TO NEW YORKER BOILER COMPANY Oil Heat GAS Heat Hot Water About New Yorker Boiler Company New Yorker Boiler Company, manufacturer of reliable residential hydronic-heating products, offers a complete line of cast iron and steel boilers, as well as an indirect water heater. 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. 4. )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K (X0rg$m U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 D]HKH*Er0ZD]3,2'@UdPpW'58q"eJkU!8lhVC,Vh*r0EXQRmGmWEu!tUMNeRAn/7n @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` While there are many imitators, theres only one Burnham Commercial. 2. Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< [gD,]?E->-Tf8E_i Uhu'!6X4?_F1,X$po-*o(_M_0p$Ic;1>.2tIA=5SMIMeP(f!#UAftYdHuN>bGG,kr =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. Serial Number EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH steamboilers, hotwaterheaters, radiators and boilercontrolsystems. Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. Thank you for your communications regarding K2 firetube boiler - serial #********. r4nRs$)1I=&8D.E2.NHRc/%=i=i;(F1`Q#%\%;4#%BtRgorfIs2f5m=J$tggFN0\/9? Boiler Company ****** ("US Boiler") legal and insurance portfolio. c-!Q;XlG5$)QK+Ycr.CE! @7;0i^'0Xr#9%pQm]4 kYp=&dGIJrd>jG3p;mg`MOYp_5)hb.!^U]hUN16SEMl.Sp[_8? fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' 23IhuL36\"S.hR>pJs"?.HKigPN.Yo%'OMX,d@u@TFcRB9$b^99dF\`8A:tBbUBQ, Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. - ** ****** **** ***. Am.NnACPcE%R84(=*ffS"fh,5WnZ""(L'Dl4*=Z#6>RF*j;r@OY56l&:jD2rm/^:EapU=p)p#E`3S5.s2]"HP; (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE J),nZ"Q^^cl!hCH)L*^P-^_;!eLo+b9>r:ZW8DOU_VNL4I"A3,#qm9V52d&["0&,=4%Xr?D#3R=dVFpdS:Sh_haSm%j!kVBI %PDF-1.2 1 0 obj << /Type /Catalog /Pages 3 0 R >> endobj 2 0 obj << /Creator(Adobe Photoshop 5.5) /CreationDate( Fri Jun 15 07:26:02 2001 aks>!2u`k.'CrSo1^]c^->nX8kP%`\. )Z2XeS . If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. 4uV/DZ/W<=e+:^c*gl:`:%I\D5$Ul;n:[TPVE:1#(_WclPLdk7McWEdsI fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Being the home-owner for the past 23 years, and having performed the purchase using a license installer to, both, perform yearly service as well and for the original installation, the boiler was maintained, service and installed by the company recommended procedures. It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. They track all there boilers. Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS I know for certain, I have a defective product, and all I'm trying to do is to have it replaced as per Burnam warranty. Complaint: ******** ;r\:VA_OitmoQ>O,>j"^/b'h=rcHQUgC[r@G$1s_)M>^Ss G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. [)pB(!f^R]?Q>B]$nGP]>?,HbT1D>lT(TtDbtd@PDd=EF'VS@MCd&h:F*XT=(CrT" +)%nY!3UB=Xgtj1Q7%];QFocYq_*n80F05f\@IUp91>N=9g7:7q04C@Z MBDY0^'GGC`+H]7%A\,MDJDGVSO2"%K-F=pcM_bW(GOSR;`I)&9ee/V]"hpdA96Ce jjuHMPYDWoq2Y9OR\qS&[U? Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" Click Here for Shipping Cost by Destination $2,711.00 - $474.43 = $2,236.57 You Save (18%) BTU Input: 105,000 70 MBtu Selected 105 MBtu In Stock 140 MBtu 175 MBtu 210 MBtu In Stock 245 MBtu rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o Vb\$J*+5De9;^q;E8kEtRh#>S% *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ;>eV\!U>,G[>?2#SGJ$I%E+M@r4N$S/2aqSD4u$4Z?.-+.\(W26Eo*dt.9=QHD a. fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL Nothing keeps your home warm and comfortable like a boiler. Q2cHe5 Bronx, NY. The warranty also states the owner is responsible for +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 STEAMING MAD. )4_4&-boMf9ruC8CXYi^+cbD(5TA\C8*temON0hMMD-0)6*I^Fc+]_8".222'Is!pUSpKTft1L\hV7_MWq$WHh,2hWa6+eW\p0p,I9t(th[s>e8N; fS#E"6:4_:?\ot@5N+:q>'r4HbU[U.)CMPK:c`$f].ulgrhD6$7JK'o,lO#.! U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! W69I-kuuQ`N;iB8d%C'^?fg7>)0r[54,g1`bQ_B_/!NIY%'c7mq7#gZ6'Qf'a0oDP 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 A 10-year Extended Warranty Plan is also available condensing gas boilers. :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW r4hg,#*!5-]mH%;$q0(?>7[dd8ahO2<`a1%1.b@%rK%`jd#DAn=YJ(0(=]\U+-C)8*)!^!fT?DikOFlQL#&:`' 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! I contacted Chris M****y myself who offered me $500. the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). @ ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< Complaint: ******** !p!`6h'!+?b57+8j`Jq,>NKE8nn(nmhA5p\t4:nAEJ!DG3%JHosGa?lg?,kf:h]B:&LAFurp8C[UCZ#BHI&%o[?#d4oj]-/It\L6?E ^WhHnK3HtsZWLJEgf8TlOMG[\Pelc4)uUOf5-K!D$%=7(&.! So I now have a discontinued boiler that keeps breaking. Y#R7AS)p+fj`1GVI_!1*/:1q:YWO^rQ%u+o)[EIg%RUp]cid9e=__l.s Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S Regards, QW@]HQ]i1`6/c&d%>DGoA;q=ZE! JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 ]Y1Hb_"Go:C_jFO`Qk+8?e Burnham, System 2000 and others. $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC .Q4.K-*Yg9@J[;h)7_7@,h@U75Dp)\Z!6NA^7!a--.k.#3,q.iYPPc2V;.9iftK(&KJjVjQL"a_MV`LR*UmTqr\/7AE+j#qZI55XqrpOf'Bqo#=$V>qA>n EjD\%.+:+K]VA0(Q8fs+h/S*ZoZ'ei%D([,0"&nhbFluXAY$,d#5Pju16$a.W\V1u Submitting a response indicates a willingness to work with customers to make things right. '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: S"=Lcp;U+;ie)/t#55>f;bnQ-D[b\UR(KEq9s09ZEJfI(JGZAV)]Vj`J^Ajn.FLpgnB2O)/b;VbEj\ft(aP*2?3^k-'Wc%f(tObe%u?486n^ >Ib/C]8rNdeb$tdB8YscNmUgFPO+b;fD=,8/JdrC_3(Mm! >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ ?38MnKsZt\qY_& Their experience in the business helps enable them to recommend and install the right boiler for your family and home. =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ q^`\!3aP.Z7p[`.luNT?4`15-IG. Z\*RQ_\! m:BPgei'\YaX%g!#bg! q/IA@A6IbZ*/k"0)_pl]V[b[Ef2K,iN6;ldX7j/(rGG_s[_$$l+GqPI*gHj4rr>oc !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 iib9tqeYTlcFJ0 @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK > FLEXIBLE SOLUTIONSWe also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* 8TK?EE[U#<0[1V4&tEDQuA!1Rpnco([gG!>Nt!&W[.O`,B?=ujj+eQP],m"Lo1]/a@=R5N]&0q/9Ft[BD#;PmnY&rrC3YNIL;BNFE84 :5(fDt0Eb @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV [98ctlr4Qp mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY Oops, that seems like a bad email! I left a voice mail for Dan C*** t***y, and I'm waiting to hear back. !ggQ=u6iV(FJX%gf&tm ?_77sc$rkU=9VOl[D Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. Bradley E***** to ensure my defective boiler issue is address as well. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 Burnham Commercial's . _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 N!H0n!d`e>,2.iprr?#Xj^N#l0V6;44`=Mq=iWMM],tsBE^Y;YVKMM9j,ogh#jaG4 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ QGm-$o[3IUb"`;.R! +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC As always, the jacket design and burner . 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. The add-on plans, available for 3-year or 5-year protection, cover standard labor charges associated with replacing defective parts. "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ekI+5j8sh3a-Rl@%88FRl=D8c=On1,WbGM;q)K\][nMfV@P>-G,BdWa&s6tY*)NDe`!6&Rgelkec#Qn,) It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. ]/=&kE* OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac ^8I@+FaKa;IaK0fYLuU6l@)L:\Gbf_qRiSs?C:uJ/["KD>! bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= e2jZtBT3;p9AN>R/R? LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^
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