will my bus pass be renewed automatically

Read and contribute to the 20 readers' comments . If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Major investment in boroughs schools continues! You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You can apply for a replacement bus pass by filling in the lost bus pass application form. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Apply for or renew your bus pass. It is being used by the person whose photograph and name appears on the pass. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you do not have your current pass, then please contact us. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. My age-related pass has now expired but I have not received a new one. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. It costs 10 for a new card. If you pass does not register on the card reader on the bus, we won't know the pass is being used. You don't have to do anything, unless you have moved since we sent you your last pass. These pages are for East Sussex bus pass holders. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. I have not had an automatic renewal what do I do? You can start using your new pass immediately, just like you would with a new debit or credit card. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Your older person's bus pass is valid for four years. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. This cookie is set by GDPR Cookie Consent plugin. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. These cookies will be stored in your browser only with your consent. How does violence against the family pet affect the family? Lancashire: Companion passes are automatically renewed at least 2 weeks before they are due to expire. Blackpool: Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. You do not need to reapply for your bus pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. renewed people had to fill in forms and submit photographs but we have scrapped Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY If your current bus pass is due to expire within the next month, this is an indication that we . Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. The cookie is used to store the user consent for the cookies in the category "Performance". pensioners. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. If you have an older person's pass that expires in the next two months renew online with the following links: -. My new bus pass will not work when I place it on the smart card reader on the bus. This might be a letter confirming your eligibility and asking if you wish to renew. You should continue to use your current pass, but then cut it up once your new pass arrives. How long does it take to renew an older persons pass? Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If it has already expired, please call 0345 678 9088 to arrange a renewal. You will need to apply to this authority for a new pass. 1 Contents. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If you move address, update the details on your bus pass at least three weeks before the renewal date. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. How did the American colonies actually win the war and gain their Independence from Britain? You must let us know if you have changed address over the last 2years and your bus pass is about to run out. We use some essential cookies to make this service work. N94. Welcome to the Highways Service Information Centre. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. How long will my new bus pass be valid for? We will need to see evidence of your new address. Auto-renewal for an older person's bus pass. However, you may not be allowed to use your bus pass on night buses i.e. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 5 How long does it take to renew an older persons pass? For further information see www.gloucestershire.gov.uk/fairprocessing. If you have not received this letter, call us straightaway on 01452 426265. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. new pass.. Can I use my bus pass on Park and Ride Services and Airport Transport Services? The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. What should I do? all that. It is not valid in Wales* or Scotland. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Daily fare: $2.00. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Disabled person's bus pass . Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. My new bus pass has been refused by the driver. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Please let us know if you no longer require a bus pass. Analytical cookies are used to understand how visitors interact with the website. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. for staff to amend your details and arrange for a renewal pass. Please check with the county council in the area you plan to visit. If you have any problems using your card, it will be necessary for you to contact the bus company directly. The cookies is used to store the user consent for the cookies in the category "Necessary". If you have not received your renewal form, please contact our information line on 0345 600 0659. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Open all. Youll need to provide proof of identity. Can I use my bus pass on National Express Services? If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. The cookie is used to store the user consent for the cookies in the category "Other. current pass expires so pass holders dont need to do anything, just wait for a Do not include common words or names. How do I renew my bus pass in Northumberland? March 2023 renewals. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. This should include: -. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. passes that expire between January and March are in the process of being issued There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Can I use my OAP bus pass on trains? For those people needing to apply for their renewal this too can now be done byApplying online. Our We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Can I use my pass on Trains? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Can I use my English senior citizen bus pass in Scotland? If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Find out more about an igo card. I have moved into Gloucestershire. Update or cancel a card. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. You can apply for a disabled persons bus pass if you are a Medway resident. Bus The pass is valid for the journey being undertaken, for example at the right time of day. These cookies track visitors across websites and collect information to provide customized ads. How do I apply for a disabled persons bus pass? Flexible support fund - available at . Learning impairment that has resulted in an arrested state of development before adulthood. Necessary cookies are absolutely essential for the website to function properly. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Have you moved? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. The day and date you experienced difficulties. In the unlikely event that your pass does not arrive, you should call 01452 426265. You will need to pay 10 to replace this pass. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Where can I get a bus pass for an older person? Apply for or renew your bus pass. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Renewing an older persons bus pass. You need to check the expiry date and apply to the council for a new one if you're is due to expire. with no need for anyone to fill in any forms or submit any photographs. In the unlikely event that your pass does not arrive, you should call. Concessionary bus passes will no longer be renewed automatically. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. English bus passes are not accepted in Scotland and vice versa. I am a disabled pass holder, will I receive a bus pass renewal letter? So, to find out if you're eligible and where to apply, get in touch with your local council. There is no need to contact us until we get in touch with . Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Will receive a renewal form, as evidence is required to obtain a new pass. igo card for 11 to 16 year olds. Other Scottish passes arent accepted on the trams. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Age-related passes will be valid for five years. Dont include personal or financial information like your National Insurance number or credit card details. Your new pass will be valid for 2years. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you do not receive your new pass please contact our information line on 0345 600 0659. You have moved since your last bus pass was issued and not informed us. You may be eligible for financial support. What type of medicine do you put on a burn? Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You'll need your current pass in order to renew. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. However, GCC has not been involved in this. 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If you have moved address since receiving your bus pass, please notify us of your new address . system now generates new passes automatically at least a fortnight before the 3 Post office. All content 2023 Southend-on-Sea City Council. Forgotten your Username? You can apply for your renewal bus pass online. This can be done by visiting a participating library only. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Some bus services are changing. The new pass is free. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Most young disabled (under 16) pass holders should have received a short form to return. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Renewing your Bus Pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. The passes will be sent out automatically but people should call the bus renewal hotline . Apply for your bus pass by visiting the GOV.UK website. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. If you have any questions, please contact Essex County Council by calling0345 743 0430. applies to approximately 12,000 people, the vast majority of whom are If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. The cookie is used to store the user consent for the cookies in the category "Analytics". If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. http://www.nowcard.org/nowcardfaq.asp#FAQ23. No. If your pass has been stolen, you should call 0345 200 0388 to replace it. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Age-related pass or vouchers. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. GCC understand there was a discount being offered for some local train travel. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. As a general rule, it is usually cheaper to call during the evenings and weekends. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. How much longer should the Sun remain in its stable phase? Apply for a new age-related pass. The county council will not reimburse you for any charges levied by medical specialists or advocates. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. A 5 administration fee will be required for a replacement bus pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. You do not need to renew an igo card. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. It does not store any personal data. If you have not received either a letter or full pack call us straight away on 01452 426265. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. By clicking Accept All, you consent to the use of ALL the cookies. Using your card. *A. Please ensure that you keep us informed of any changes to your name or address. Unable to drive for reasons of medical fitness. Renewing, updating or cancelling a bus pass. You can find your renewal code located in the box towards the bottom of your renewal letter. You will receive your pass by post within 5 working days. You can renew your bus pass up to 8 weeks before it expires. No, concessionary bus passes are not accepted on the night Buses. Can I use my pass on Trains? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. If you've had a concessionary bus pass for the last five years, you might . Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. This form can be completed and returned in the envelope provided with your form. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This can be done online or at a participating library. The list of these services is on the GCC web site, under Transport. For assistance with new applications: (Click the arrows below to reveal the answers). How long will it take to get a bus pass following a renewal/application? Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. This cookie is set by GDPR Cookie Consent plugin. You can apply for your renewal bus pass online. There is no need to contact us until we get in touch with you. No, your bus pass cannot be used on National Express services. Call us on 0345 200 0388 for an application form or for assistance completing one. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. An older persons bus pass has exactly the same benefits as a disabled persons pass. If your pass has already expired you can still renew your bus pass. All rights reserved. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. The form will ask for a new passport-sized photo, which will be printed on their new card. Can I use my disability-related with a companion bus pass in other parts of England? Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Alternatively, you can renew your pass online. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. We send out renewed passes by the end of March. You should have received all the information you need by now.

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