Sign up for the You will enter your community username and new password and done! You can buy tickets online over the website,. You can transfer as many tickets as you like. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. Garth Brooks Background. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. Some teams, venues, or artists put delivery delays. Log into your account and select from the list of 'Upcoming Events'. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Ability to narrow search parameters with advanced filtering. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. 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Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. As an Amazon Associate we earn from qualifying purchases. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. To put it in short, Ticketmaster has a website that is easy to use. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Reader support helps us keep our explainers free for all. Sat, 17 Jun 2023, 17:00. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. The guide from the brand will help you list your ticket on the website. Not every ticket includes a facility charge. Ticketmaster Blog. The Customer support services are open on all days but they have a certain time range they need to be reached out within. So, it is considered the best competition in front of Ticketmaster. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Primary ticket dealers and resellers for events. Having all of this information makes it easier for you to find tickets that match your budget and interest. Tickets can be delivered to your home by mail. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. StubHub vs Viagogo: Which Is Better For You? You would transfer the tickets from your Ticketmaster account to the buyers email address. TicketLiquidator. [2022], SeatGeek vs StubHub: Which Is Better For You? Got a confidential news tip? Press question mark to learn the rest of the keyboard shortcuts. Your email address will not be published. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. So, which of the two is trustworthy? See Full Review of - Ticketmaster | Stubhub. . Ive already tried calling, using their chat and email. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. If available, select the ticket (s) you want to sell and click Continue. Office Hours. Third-party ticket sites are your best bet if you didn't get in. Previously there was an option to transfer and now there is not. For Ticketmaster, the biggest selling point is a flexible return policy. Will you support Voxs explanatory journalism? Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. 3. ViralTalky's team of content writers regularly helps write high quality content. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Every sale is final from the moment of purchase. Plain and simple, wrote TJ Platt from Arizona. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The question for consumers becomes how to know whether they're making an error before buying. Buy and sell your Taylor Swift tickets today. Ticketmaster seems to be indicating the tickets are non-transferrable. 2020 Official Top 5 Review. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". You are allowed to sell tickets that you bought from some other ticket seller. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." So, this certainly means you can be at a loss or profit accordingly. Support our mission, and make a gift today. Problem message. Get this delivered to your inbox, and more info about our products and services. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? They are available in both Apple Store and Play Store - free of charge, of course. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. 7 best ticket site alternatives to Ticketmaster. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . [2022], Ticketmaster vs Live Nation Which One Is Best Option? They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. You will enter your community username and new password and done! Re: Can I sell tickets from Ticketmaster non eligible for resale? They use bots and whatnot which is so annoying. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. After clicking on every continue option, itll search for the best available tickets according to your criteria. Select the seats and have a look at all the other important details. The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. "It's capitalism at its finest, supply and demand. Unable to transfer Tickets Ive sold. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Advertisement. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. "It just becomes a part of the overall economics of going to an event," Goldberg says. They will have to create a Ticketmaster account in order to accept the tickets. Ticketmaster vs Stubhub: Customer Service. Ability to get tickets without visiting box offices in person. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Customer service all the way to your seat, 2000-2022 StubHub. The cheapest prices and best locations vary depending on the event, so it always helps to check both. There are a lot of differences between StubHub and Ticketmaster. 01-11-2021 06:36 AM 1 Reply Someone in the audience stood up and yelled that they had been listening all day and would like to say something. The other half of StubHub users continued to see the all-inclusive prices. They have a user-friendly website with a good user interface. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. There are exceptions for US Open matches and MLB games. StubHub: $245 - $542. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). The findings raise questions for whether consumers have a right to full price disclosure up front. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. That price tag will get . Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Please consider making a one-time contribution to Vox today. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Now what you can do is sell them to other people on the same platform. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. The website allows you to ask questions from other users in their community and get easier solutions. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Note: you can edit the price you have entered or you can always delete your listing. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. 2. StubHub will show you a list of available tickets along with the section, row, seat number and price. Then, set a suitable price for your tickets. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. In most cases, tickets arent issued until 24 hours before the event. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Search by team, venue, artist, or event. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Stocksy. New Shows Announced in the U.S.! You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. The fees are a gouge. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. I'm in the same boat. Is that normal? A-List Members gain access to the best seats and the lowest prices. They are ready to deal with multiple currencies. Season Ticket Memberships. Search by the artist, events, or venues on the big search bar present in the front. How do I fix this ? 3. Seating Area: 104. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. No tickets available. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. If you make a purchase through any links on this website, we may get a commission. After the switch, you will enter the email address you use to access the community in order to reset your password. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Tickets for concerts and sporting events. Why can't I sell my tickets through my Ticketmaster account? Thats just scratching the surface. The prices and their ranges will depend on every event you have chosen. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. Ticketmaster has a website that is easy to use. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Is there any way I am able to give these tickets to the buyer? Their automated email is useless and they have not got back to me. We may earn small commission from the products mentioned in this post. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business CPAC used to be a barometer. It has a good user interface, and the website is user-friendly. However, it might actually be a fraud. Don't show them on your phone. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Ticket prices can be cheaper than face value. How can I change my bank details for my resale order? display: none !important; If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. Or maybe at least know why all of a sudden I cant transfer tickets. Social media is another potential landmine for fans, Gray said. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Anyone know how I can contact customer support for Ticketmaster? Alex Murdaugh sentenced to two life terms for murdering his wife and son. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. Ticketmaster on Tuesday called the demand "historically unprecedented." The prices can also vary for different locations, for different states, different days, and different timings. Enter the information for your event - including the date, time and venue - then click "Search." 4. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. SUGA | Agust D has announced SUGA | Agust D . Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Tickets for concerts and sporting events. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. Each week, we explore unique solutions to some of the world's biggest problems. All rights reserved. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Can I sell tickets from Ticketmaster non eligible for resale? Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Id guess brokers who have confidence theyll get tickets. Facility charges are determined by the venues. . We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. The prices fluctuate according to the value of the tickets. As this price comparison shows, both services have a wide variety of seats available and are usually . Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. Ticketmaster vs Stubhub: Which is Better? Did you find it helpful? Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? The delivery fees are determined by the venues. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. }, three one = .hide-if-no-js { Stocksy. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. StubHubs website is very convenient to use. Specify the number of tickets you want to pay for. StubHub acts as a secondary market most of the time. Select the date of the event and tap on the option that says Find Tickets. Your email address will not be published. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. The option of reselling tickets for sold-out shows is available. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Taylor Swift with beabadoobee and Gracie Abrams. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. Should you. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. Enter the recipient's first and last name, email address, optional note and phone number. However, each of the services comes with its own distinct advantages. Vivid: $271 - $515. What is the difference between StubHub and Ticketmaster? Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. These results implied that the hidden-fee buyers were misinformed about the total purchase price. With that said, you may still find yourself dealing with some additional checkout fees. The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Save my name, email, and website in this browser for the next time I comment. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.).
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