This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. I needed help today and was called back in no time and medication issued. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Report review titled Practice playing Russian Roulette with peoples health! Menu
The practice proactively sought feedback from staff and patients, which it acted on. Thank you for taking the time to post a review. Ask a Nurse I am pleased to hear that you have had a positive experience with the Practice. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. That is just two of several things that have gone awry recently. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Ensure that improvements are made to the way in which the practice identifies carers. Cross Keys House Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Overall the practice is rated as good. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Close menu, by Michael Forde - Posted on 03 March 2023. Please see Saxonbrook.net for all non-urgent enquires. RH10 7QH We will use a cookie to save your choice. They dealt with the situation and treated my son in a timely fashion which was . Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Drop your competitors from your business page. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. | Saxonbrook Medical is a company based out . Post code: RH12 0DD Courtyard Surgery - Salaried GP. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Ask the Practice Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . The team will be very pleased to hear your fantastic feedback. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . 26 March 2021. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Will have to go to a walk in center! Someone needs to reviwe the whole thing & start again. Sarah, Management Team. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. The provider was aware of the requirements of the duty of candour. Sarah, Management Team. Patient reviews of Saxonbrook Medical Centre - Page . Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Login Register . This is a rediculas system based on luck. However, this isn't the problem. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Alternatively you can pop into one of our receptions. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Get the latest business insights from Dun & Bradstreet. All aspects of care for your pregnancy are provided. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. review titled Practice playing Russian Roulette with peoples health! 14 Haslett Avenue West PRESS RELEASE: 26th March 2021. RH10 1HS Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. We've put some small files called cookies on your device to make our site work. If there is a PDF icon, click it to download the full report. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Report review titled No appointment. Report review titled No appointment. As this is an anonymous platform we are unable to contact you directly. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery 811 were here.
If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. but no good, cant even get the online requst answered prop was told to submit it again - why? Map, Ask a Doctor as unsuitable. Letter from the Chief Inspector of General. See salaries, compare reviews, easily apply, and get hired. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. It is very important to us that we get this sorted for you. University Of Leeds. Sarah, Management Team. We will reopen 11th November at 08:00. Let us know your preference. Promoted placement and improved company listing. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Exception reporting was higher than average in some areas. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Popular pages. I have passed your feedback onto our team who will be really pleased to hear this. The practice has introduced a new system where you have to make an appointment online. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. Kind Regards, Saxonbrook Medical Team. Maidenbower Square Saxonbrook Management Team. The practice had good facilities and was well equipped to treat patients and meet their needs. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. My Mother has been seen in person and care excellent Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Report review titled Dissatisfied as unsuitable. You can contact this general practice using the phone number 01293 450400. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. I am sorry to hear you had a poor experience with us. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. The practice has introduced a new system where you have to make an appointment online. There are over 5,450 part-time careers in Crawley waiting for you to apply! Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again.
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