how to dispute ntta chargeshow to dispute ntta charges

Just like that, your appointment is reserved! I want my credit report clear, and this company held responsible for scamming people. 1. They never sent a letter with proof of delivery, so there is 0 record of anything they claim happening. I had already sent out a check for the $13.98. Yg$e@iQ*L j7$)f`d?H(6L? Some agencies may require you to pay a fee or deposit when you request a hearing. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! Maybe try the online option if you haven't already? Scan this QR code to download the app now. We currently are awaiting a date from the Courts for our hearing. I have contacted NTTA monthly since May 2022 about the issue, and each time they acknowledge the mistake and credit the account that was created for me. Fact #5 - D&M Leasing company is not located at my address in Louisiana. The bill was addressed to D&M Leasing at my local address in Louisiana. To make a long story short; I recently had to move from Chambers county to Tarrant county and did not have access to my mail for several months. The NTTA can also place registration blocks on vehicles in relation to allegations of failure to pay tollway charges. How we handle your concerns: Assessment/Examination of Your Concern We research all concerns you bring to our attention. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. So you do not want to ignore the citation for failure to pay tollway. That bill said start saving now with a $20 toll tag. You can dispute a charge on a Discover card online or by calling Discover customer service at 1 (800) 347-2683. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. The problem with this is that my truck is located in Houston and has never been to Dallas. I received a bill from the NTTA in the amount of $13.93 for tolls on the NTTA and the TEXpress Lanes on July 19, 2022. You can get in touch with an ombudsman by phone at 469.801.3662 or NTTAOmbudsman@ntta.org. For some reason, I was charged $3.33 instead of the normal $1.11. "They sent the invoice to my old address in Argyle," he says. Saturday: 9 a.m. - 5:30 p.m. In some cases the NTTA was alleged to have charged as much as $20,000.00 in administrative fees. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. Download the appropriate form. Juneteenth - June 17 & 19 NTTA tolltag are a bunch of Aholes so I hope to change. NBC 5 Responds is committed to researching your concerns and recovering your money. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. Total charge close $38 dollars one way. Desired outcome: References. Delivered 8/6/22 @ 10:05 am Jennifer Mueller is an in-house legal expert at wikiHow. The NTTA was also defrauded In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. The vehicle 2006 Kia Sportage was transferred in July 2022. Research source They are chosen by County Commissioners and by the Texas Governor. 9505510311952217112793 The NTTA says it's an issue with the Tx Tag department. NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. . ZipCash bills are sent by mail to the registered owner of the vehicle and the rates for travel are at least 50 percent higher than TollTag rates. This complaint was posted by a verified customer. I tried, but when I put in the information, it was NOT under my name. Desired outcome: If the tag in the image is not your license tag, you also should be able to dispute the violation and have the violation waived. I disputed a charge on the website with the dispute option. So I decided to get the toll tag. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. Open Records Requests -@email The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. Tollway Access Request (for contractors only) -@email, Government Affairs Contact That person was an NTTA ombudsman. Never missed a payment since the day I turned 18, and now this scam company is trying to ruin it. So I called NTTA and was told they took my car off my account. Thus person is not the only one with this issue, undisclosed charging / enforcement extortion, Ntta is saying I owe nearly $1000 when I have a tolltag, Read full review of North Texas Tollway Authority [NTTA]. You usually can remedy this situation by checking and updating the status of your payment account. 48 0 obj <> endobj ComplaintsBoard.com is a leading complaint resolution website on the Internet. They refuse to accept payment in full because I also "must" pay over $1000 in additional NTTA fees. You forgot about a recurring payment. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. Today (Sept 12th), I received a "First Notice of Nonpayment" from NTTA. To know tolls between any locations across, Texas toll roads, bridges or other toll facilities, Disputing toll of tolling agency in Texas, : The North Texas Tollway Authority (NTTA) has an Ombudsman, program to deal with toll disputes on their toll facilities or for, Address: 5900 West Plano Parkway, Plano, TX. Mail the dispute form with your letter to: TransUnion LLC. I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. Labor Day - September 2 & 4 With about $9 billion in debt secured by future tolls, NTTA confronts a . Desired outcome: 02. Remove the late charges, deduct the $2.94 from my ZIPCASH account. A North Texas woman says she's being falsely charged for driving on toll roads she's never driven on. The vehicle was reported stolen before the toll transaction occurred. P.O. In an email, Bucklin wrote, in part, "After I called NBC 5 Responds, I was connected with a wonderful woman who came to my rescue and got me connected to the right person.. A fair and reasonable fee. Notify law enforcement, either your local police or the police in the area where the toll charges arose, the moment you receive a toll bill that has improper charges. Fact #4 - My current vehicle which I own has a Louisiana license plate. Download the appropriate form. We use cookies to make wikiHow great. Traffic on the freeway was semi lite, following an 18 wheeler and realizing my situation, I told myself it could not be that bad, wrong! The operator that answered my call spoke over me and did not address my concerns. Sign up for our News Headlines newsletter. The next day I called NTTA and asked if the toll tag covered tolls in Oklahoma and Kansas and was told that it did. 3 Children Killed, 2 Wounded in Ellis County Home; 1 in Custody: Sheriff, Texas House Plans to Pass Largest Property Tax Decrease Ever,' Speaker Phelan Says, Actor Tom Sizemore, of Saving Private Ryan,' Dies at 61. where is the serial number on vera bradley luggage. The driver of that car ran up toll bills of nearly $700. A decade ago, the No. She received her JD from Indiana University Maurer School of Law in 2006. NTTAs easy-to-use At Your Service reservation system makes getting personalized help even more convenient. We would like to have any negative information removed from all credit reporting bureaus. Texas state senators are. I was told NTTA would not resolve this with Kansas. Although violations typically are mailed to the address on file with the DMV at the time the violation occurs, if you recently sold the car, the DMV information may not have been updated yet. Leonora Bucklin of Dallas learned she was charged for tolls on a car she no longer owned. Every time that vehicle passes through a toll, the owner's account is debited. The signs that show the charges come too late. Contact NTTA and work out some sort of agreement and then contact the court. Legal Action. To dispute a charge online, click on the "Activity & Statement" page and select the transaction you want to dispute. Please call or write us at any time for an update. Privacy Policy. Keep copies of your dispute letter and enclosures. Sign it in a few clicks. Thats when she reached out to NBC 5 Responds. Cookie Notice Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"