But as far as the customer is concerned, the delivery was late. We talk about how Doordash driver support works, how to contact support, and what situations where you might need some help from the Dasher care team. Dasher (Current Employee) - McAllen, TX - March 1, . The least I deserve is a company having my back when I have been falsely rated or accused of something that I never did. Sometimes we dont realize our mistakes. Lets face it: Theres a lot of bad dashers out there. Ill get orders where parking is terrible and the food is slow, but the cashier was apologetic and the delivery was easy. Personally, my dog goes nuts so I'm not a fan. Create an account to follow your favorite communities and start taking part in conversations. Everything else is in their view unimportant. Sign in. I sincerely enjoy my work as a Dasher, but let there be no doubt, I am here to maximize earnings! The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. My delivery wasfine. Delivery Driver 3,983 reviews; Driver 2,437 reviews; You can find your ratings in the Dasher app. Home Blog Delivery Contractors Gig Delivery Platforms Doordash Delivery Driver Doordash strategies 11 Effective Strategies to Improve Doordash Customer Rating, Stride App Review 2023 (Mileage Tracker Report Card), How GetUpside Referral Program Works (Beware the Danger in its New Terms). What are the requirements to deliver for Doordash? The DD app sucks. I rarely use DoorDash myself, but I made an exception for this article to test the rating system. Finally, the rating system is imbalanced and hurts delivery drivers. But, supposedly those ratings are Click on the text box below to copy the code. Our Doordash vs. Uber Eats Pay Verdict. 1 review of DoorDash "I ordered food from McDonald's and received the burgers, chicken nuggets, and drinks but the 3 orders of fries were missing. Also, the Chow Mein & Beef with Snow Peas plate doesnt silently judge me when Im taking it to its destination. Review this company. If there are things that may create issues on the delivery, let the customer know. I went from 4.80 down to 4.64 and now its 4.55 and its starting to worry me because door dash deactivates account when its gets to 4.2 or under and Im doing everything right , checking for items and very polite and direct them if a order is going to be late , but yes keeps going down and I dont want to be deactivated for doing the right thing, also the rating is messed I dont think rating should be considered low until its get to like a 3.1 or something , Im not sure who the rating goes or if customers choose not to rate but I would like to know what I did wrong to the customers who rated me bad, It sounds like youre a new dasher. On the App Store, DoorDash is rated an impressive 4.8/5 stars out of, wait for it, a whopping 14 million reviews. Even if shift and store managers consider them into proper context, managers and directors up the chain of command can rely on them as an easy metric to track. But the problem is, many customers dont rate drivers at all. Tap the menu, then click on Ratings. If the customer feels like theres a risk, wearing a mask is respecting that feeling. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. All Rights Reserved. It can mean the end of a Dasher's career on the platform for no valid reason. Doordash Driver Requirements, Background Check, and how to Qualify. Showing that you are respectful and willing to do these simple steps will make you likable, and the customers will be more likely to leave a good rating. Should I deliver during the Super Bowl for Doordash Uber Eats Instacart Grubhub? What do you think? You can read more about my affiliate policy here. I think its a judgment call. If the order amount thats presented to you is extremely low, it means the customer either didnt tip or the tip was very small. Is yours the white house with the Subaru in the driveway?. Extremely Late Orders. DD would need some kind of control to filter out inappropriate comments. Review this company. It indicates the ability to send an email. Unfair pay and poor system. Who in the fuck cares about any of these ratings? I tend to save my communications for any time I think there may be an issue or if I need any clarification from the customer. I submitted a 5-star rating, even when I knew he couldve done better (see above). Youre crying for something so irrelevant. 1. The DoorDash Rating System Here are a few specifics to the DoorDash rating system: 1-5 scale (5 being best) Average of your most recent 100 ratings Ratings under 4.2 subject to deactivation No direct feedback received If you Dash, you have your own score, which looks like this: 1-5 star rating systems aren't unique to the gig economy. For me, if a delivery is all going as planned and there are no potential issues, I dont feel the need to say anything. The Doordash deactivation policy states that a Doordash Dasher must maintain a customer rating of at least 4.2. (Note: Can I expense this?). The stratospheric expectations for these scores can encourage lobbying strictly for the benefit of the rating, i.e. DoorDash makes it easy for guests to find and order food from you, but they also become a third party in your overall guest experience. How can Customer ratings impact our earnings? Review this company. Unfair and Disorganized. However, I am aware that driver ratings are a serious part of their business. It may be difficult to do depending on your area but doing it late at night while sitting in the restaurants parking lot has never failed for me so far. Consider the type of food, traffic conditions, and how the distance will impact the quality of the food. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Some Dashers feel they make more money because of using them. Even when the customer is wrong, they think theyre right. You may be able to work around that, but it takes a bit more work. ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} DD and all the other apps are less-than-barebones companies who will only escalate matters that cause them negative viral publicity or money. Each delivery company offers a similar base pay and tips amount. Learn the secrets to working smarter, not harder. Start of main content. Heres what it looks like: I strongly dislike that I have to declare an order as good or bad before specifying the reasons. So I stick with food delivery. DoorDash Reviews by Job Title. You can find your ratings in the Dasher app. I represent Door Dash extremely well. One other thing that I often see in memes that Door Dashers use: Theyll say something like Dashers are not allowed to check orders. I would caution against anything like that. This guide will walk you through the process of disputing a rating, from gathering evidence to contacting DoorDash customer support. Doordash sends several notifications to let the customer know how the order is coming along. Let's go Door Dash. The good part of this is that a computer doesn't play favorites it doesn't give their buddy or a hot girl or guy the best orders it doesn't give them the best schedule it just does what it is programmed to do. This is the downside of working for a computer rather than a human A human would pat you on the back and tell you what a good job you were doing and tell you not to worry that you always have a job as long as they are in business. Theyre not thinking about ratings, theyre thinking about the food. Some, however, just end up with a bad feeling about Dashers. Dasher . Understanding if you are at risk of being completely uninsured while delivering for Doordash. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} How would you want things done if the food were being delivered to you? As an Amazon Associate I earn from qualifying purchases. Instead, if I were to ask for a rating Id phrase it something like this: To help me serve you better next time, could you let me know how I did by providing a rating?. Support said "oh it'll go away" well it's still there like 6 months later. Because doordash and both doordash driver are unfair, and extremelyThis app also has been dwindling in business anyways, and constantly change their qualification standards for dasher perk unlocks. Management. Press J to jump to the feed. Among other Top Dasher requirements, you need a 4.7 customer rating. I give my thoughts on what it's like delivering for Doordash after more than four years as a Dasher including pros and cons of delivering for Doordash. Employers / Post Job. After I finished the order I checked my ratings and I got a 1 star which I feel is very unfair. How is it that a customer can give one address but when you get there to deliver it and they arent there and you call them they tell you they are 4 miles away at another address then get attitude with you when you tell them you cant deliver it to that address they are allowed to rate you bad. The reason I would do it that way is, it puts it in a way that considers the customers first. Learn more about why it was the perfect career move for him, and how it all led to the EntreCourier website. Whenever you interact with the customer, be polite and friendly. If you are new and have fewer ratings under your belt, the impact could be bigger than that. And a 4.2 rating is nearly impossible to achieve if you're providing good service. We can't change customers who are jerks. As they get more experience, their ratings generally improve. The pay is really low and the pay per order is mostly not making sense in my area. I am going to give the benefit of the doubt to the support agent that they actually do push these up the food chain. This articledescribes a nightmare for servers, where tablet averages below a perfect five are considered problematic. The card will earn 4% cash back per dollar spent on . Still haunted by the 1* though. Company reviews. Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. He also didnt pause his ongoing phone conversation when handing me the food. This isnt corporate America where you get an additional 1% raise if your year end review is a 5 instead of a 4. My order arrived in a reasonable amount of time. As long as you just keep working honestly, you will be fine. Cold food (ice cream and shakes especially) can get warm. Could this help someone else? If you do that, you will keep your job, and keep top dasher. Because of bad experiences in the past, theyre more likely to notice even the smallest issues in future deliveries. Unfortunately, thats probably a pretty high percentage of people who either dont tip or leave very small tips. Tap the menu, then click on Ratings. Postmates had a 1-5 star scale until recently, when they moved to a thumbs up-thumbs down rating. One thing I look for is if the address has an apartment number. They get notifications from Doordash along the way. ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{position:relative;background-color:0;color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:9999px;background:var(--newCommunityTheme-metaText);opacity:0}._3YNtuKT-Is6XUBvdluRTyI:hover:before{opacity:.08}._3YNtuKT-Is6XUBvdluRTyI:focus{outline:none}._3YNtuKT-Is6XUBvdluRTyI:focus:before{opacity:.16}._3YNtuKT-Is6XUBvdluRTyI._2Z_0gYdq8Wr3FulRLZXC3e:before,._3YNtuKT-Is6XUBvdluRTyI:active:before{opacity:.24}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{cursor:not-allowed;filter:grayscale(1);background:none;color:var(--newCommunityTheme-metaTextAlpha50);fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{display:inline-block;margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);color:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} Ive seen more than enough Dashers who I think, I dont want them anywhere around my food. Job security/advancement. Im amazed how many times I see Dashers critical of when a customer tries to over explain things. Be considerate of the customer in where you place the food. Another question you can ask is, would the customer like a knock at the door when the contactless delivery is completed? DoorDash just announced a new Dasher ratings tab, in this video I review the latest updates and fully review the Dasher ratings system so you know which ratings matter and which ratings. Whats the location that is best to protect the food from weather? Shop and deliver is becoming more common on Doordash. 1.0. The system is built with these random customers in mind. However, I think it does two things that can hurt you: But dont overdo it. I also wish they would give veteran dashers the benefit of the doubt, as I have over 10000 deliveries but I also understand that someone people would exploit it if they gave you amnesty after a certain number of dashes. What the customer thinks can determine whether they ever come back. Doordash sign-up bonus. Many Doordash delivery drivers want no part of the high acceptance rates required. The idea is that humor and memes can lead to more tips and better ratings. Shaming the customer for their tip might make you feel better, but it will nearly guarantee a bad rating. Should I Deliver on Christmas for Doordash, Uber Eats and others? Just keep completing orders and making sure all the items are there. .ehsOqYO6dxn_Pf9Dzwu37{margin-top:0;overflow:visible}._2pFdCpgBihIaYh9DSMWBIu{height:24px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu{border-radius:2px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:focus,._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:hover{background-color:var(--newRedditTheme-navIconFaded10);outline:none}._38GxRFSqSC-Z2VLi5Xzkjy{color:var(--newCommunityTheme-actionIcon)}._2DO72U0b_6CUw3msKGrnnT{border-top:none;color:var(--newCommunityTheme-metaText);cursor:pointer;padding:8px 16px 8px 8px;text-transform:none}._2DO72U0b_6CUw3msKGrnnT:hover{background-color:#0079d3;border:none;color:var(--newCommunityTheme-body);fill:var(--newCommunityTheme-body)} Furthermore, theyre subject to outright and subtle discrimination from patrons who grade (even subconsciously) based on gender, race, sexual orientation and other characteristics. I personally would never ask for a GOOD rating. A number of brokerages have weighed in on DASH. Be thoughtful about the experience you are providing. Other times, we get the blame for things beyond our control. Support did actually do something right for once 2 weeks ago I got a contract violation for "never received" I called support told them my story and it went away 2 minutes later. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. Any time you communicate, frame it in a way that focuses on the customer. Top Dasher is a bit of a controversial thing. Through the article, you'll see links to other articles in this series, and you can see a list of all the articles at the end. How to Become a Doordash Driver (2022): What You Need to Know. View all DoorDash reviews. We look at questions to ask yourself when thinking about it and some tips to help you be successful if you do go all in. It hasn't been.I take great pride in doing the best I can for all of the customers I serve. There are those who have an extremely tight budget. You make some good money when you deliver for Doordash, so you wonder if it makes sense to do it full time. Customer fraud. View all DoorDash reviews. Know your market and understand the potential trouble spots: The best time to eat most foods are right after the food was prepared. Is there an accessible spot that isnt on the ground? Doordash has to remove it and you'll get a rating of 4.9-5 again. Customers can see right through that kind of thing. The lawsuit, described in an . Is the restaurant running late? So honestly I don't even care anymore. I'm sure I'm not the only Dasher out there that has been battling this issue, but I am getting sick and tired of customers that purposely give you a bad rating in order to gain free food or, do it for kicks because their life is so miserable. Doordash Top Dasher Requirements, How it Works, What it Means? However, because of that I leave instructions NOT to knock. When youre trying to explain a potential problem, it can actually make the customer more likely to look for a problem. Sometimes sending a meme via text can lighten the mood with the customer. But the current system misses an opportunity to provide more accurate scores for corporate, and feedback for Dashers who want to improve their service. They dont want to take a chance with the virus. (This is the average Dasher rating). They rush you to the store to wait even the store hasn't confirm the order yet. Many reviewers comment on the convenience of the platform, as one user said: "Been using DoorDash for a few months on a regular basisHUGE fan of these guys when you're in a pinch!". Any individual dashers ratings are considered a non issue as its easy to find a replacement dasher. I was thinking of doing that thanks for the tip. I used to care about ratings. You arent going to teach them a lesson and you wont change how they do things. There are two main types of DoorDash contract violations that you'll likely encounter as a Dasher. Most large reputable companies will have an open door policy towards addressing grievances. That means there are a lot of customers who have been burned in the past. If I gave him 4 stars, thats a path to certain deactivation! I've fallen as low as 4.85 when one week I got three one stars for reasons I still don't know. .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} Knowing what I know, unless the service is dreadful, I dont have a choice but to rate five stars. Also, once they complete over 100 deliveries, the old ratings are phased out. To help me serve YOU better. It communicates that they are important. Your appearance? .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} If theres any question at all, confirm with the restaurant that everything is there. This idea was inspired by this Lyft policy. Doordash Representative Explains How Unfair the Customer Rating System Is. We look at how to figure out the best times for delivery for you in your market, looking at things like peak hours, events, and how to avoid driver saturation. The order may be an hour late by the time you get it. Job Culture. DoorDash has an extensive deactivation policy that outlines all the contract violations and other actions that may lead to deactivation. The problem is that when the system has the potential to hurt a driver's livelihood (particularly if a driver feels that Top Dasher status is necessary for scheduling purposes), if Doordash is going to require the vast majority of ratings be a 5, then they need to do a much better job with the ratings system and find a way to avoid getting bad ratings for things beyond our control. Looking at it another way, if you got 46/50 on a test, wouldnt you be stoked? They leave bad instructions. :) 10 minutes later I got a message. Doordash is your customer, not your boss. Management. This is why monitoring your reputation is so important. I never signed up for Uber/Lyft. One, it makes it easier for people to know Im there for a delivery. It could simply be a matter of laziness, not considering it a priority in their day-to-day work life and a matter of simply not caring. You can over-communicate and actually increase your chance of a bad review. Following the instructions given to you shows the customer that you respect them and their wishes. What are the Best Times to Doordash to Make More Money? A heads up and assurance that youll be on your way as soon as its ready can make a difference. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto}
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