Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Mercari failed to protect buyers despite what they claim. One thing to keep in mind is that Mercari has a list of prohibited items. (I think they should improve this functionality of Mercari). (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . I will look elsewhere for the items I am in need of. yep, they had potential, but its just a scam site. Prohibited Mercari Items - Items that will get you banned from Mercari. Thank you Kitty for sharing your experience! Do not be bullied. I'm happier with cutting my ties with the company and never having to deal with them again. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. Well my experience was mixed. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. You claim buyer no is: You can sell almost anything on Mercari! People are going to prison, but I had to do most of the work myself. This is the WORST customer service I have ever seen. Can You Transfer Money From Venmo to PayPal? They can have it. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. To keep the marketplace safe all sellers need to verify their identity. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. Yes, it can be worth it to sell on Mercari. E-cigarettes, e-hookahs, or other vaporizing instruments that contain What happens if you sell replicas? Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Only after you rate they release it. Hey Jessica, It depends! It is a known fact that many items, particularly LV bags, are not copies but "seconds". Never send items directly from the manufacturer (avoid drop shipping). Dont have the item nor the payment. Everyone who has stolen from me there STILL has accounts. But first, lets focus on how to use the Mercari app. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Customer service is horrible. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. That is a VERO item. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! Tip 1: Just jump in and try it! No way! of highest caliber, I thought you might want know, and move to correct these minor blemishes. available when listing the item. So far, I have been happy with my purchases. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Mercari sucks IMHO! Sad to hear that, thank you Julie for sharing your sons experience with Mercari. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. Mercari prohibits the listing or sale of any item that is set forth in the made of materials that cannot be detected with a metal detector. Thanks Benjamin for posting your experience on Mercari. OneShop is a financial technology company, not a bank. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Many complaints are for 1000s of dollars Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. Feel free to complete this process on your computer or phone, the steps are the same. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. You have to fill out. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. knives, knives that are concealed or hidden within other objects, or are Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. Exactly what I had wanted at great price. Violates any law or government regulation, or promotes or facilitates such Never used Mecari but had two fraudulent items charged to my card. Any outfit that locks you in this tightly cant be trusted in my opinion! Copyright 1995-2023 eBay Inc. All Rights Reserved. Procedure (Act no. Describe the items you are selling in detail. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. Thank you! Please know, how much I really enjoyed your class! I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). You wont be able to request a return or refund after that period. Got an extra air fryer, a kid's bike, or a big . Thank You there was a lot of really good information to make a decision. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. Because it was the weekend, I was not able to take the photos. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. What this business is doing to its clients! Still easily. This item was not damaged in shipping. They removed a CC purse I listed the other day. imho. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Tip always ask questions and more pictures if needed Mercari is NOT a safe place to buy. Question for you: Can I pay or get paid with PayPal? If they disagree with your return request they immediately close the transaction and you own it. You cannot leave a negative review for a bad seller in that situation. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. now returning it for no proper reason and they approved her request They would have refunded it. Which is better Mercari or Depop? Add your suggestions on how the items can be used or reused. I still do not know if I will be reimbursed. I provided all the details to Mercari and they didn't further investigate the seller. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. Mercari Local - sell your item locally. DONT USE!!! However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. and have been 100% satisfied with every purchase. It is pointless for a buy buyer get rated. Mercari is generally safe but it is not completely risk-free. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . This means the seller did their part. But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. Bob Taylor (Keep on Punching). For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Now I realize Ive fallen for a blow. #m13166668176 for $ 27.00 plus tax and shipping cost. I got replica shirt with adidas golf. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Congrats, and also I had an issues with that. Yeah, just updating you on my situation as well. Selling precious metals, including gold, silver, and platinum sold in Hey I'm Arslan, the guy behind Ecomsay. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Policies are misleading and they dont follow through with buyer protection. So that's that. They want to absolve themselves of liability and are just harvesting more info. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . I ordered an item and they said they notified the seller and Im out my money because they never sent it. I WOULD NEVER RECOMMEND USING THIS SITE. This info also enables your results to appear when users use filters while shopping. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Oh, and they took out the money the same day I order it. Mercari doesnt go the extra mile to ban or punish scammers. I have given up trying to get back my money. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. This is the last response from Mercari: I bought a camera lens and asked if it fit my camera. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. So basically they're useless, powerless, to do anything about most situations. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. Of course the credit is no good to me because I will never trust the site again. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. No, Mercari does not sell fake products. Ive read many things about people in the same situation as me. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do).
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