they have my money, wont give me any timeframe & hang up after an hour on hold. You should try to contact your local IRS office and get things sorted out. The bank didnt charge you extra, the feds sent less. TurboTax Deluxe - Cost: $59.99 + $39.99 for each state return. You most likely had your tax return filed by an outside firm like Jackson Hewitt or thru software like Turbo Tax/TaxAct. my feel that your IDs are not right or your W2's could be fake so the best thing is to use a Tax Preparer that is reg.. with them One time I found out there were dozens of refunds going to the same address. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). To view the fees that are deducted from your return please follow the instructions below. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Website. We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. They are responsible ! The IRS has submitted the case to BFS for an investigation. So I been calling and emailing this company that holding my money. Taxpayers can file taxes online through tax software like TurboTax. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Necessary cookies are absolutely essential for the website to function properly. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: Therefore, your review page is showing a Direct Deposit to them. Let me know what you find out. It contains or requests illegal information. The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. TurboTax comes in five editions: TurboTax Free - Cost: $0 + $29.99 for each state return. And comes from TPG PRODUCTS SBTPG LLC. IsTPG PRODUCTS SBTPG LLCaffiliated with TurboTax? Dana. If the entry really is a deposit, check with your preparer for an answer what was this . You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". IRS indicates payments will not be issued to TPG. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. what was this deposit for? Tuesday - no check. So yeah, now (supposedly) a check is being cut and mailed to me. SBTPG is the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. that we would get back after her fees had been taken out. Krasnaya Gora, Krasnogorsky, Bryansk, Russia. It does not make sense. Get Fax receipt. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. The cookie is used to store the user consent for the cookies in the category "Other. What the @$!#, I am just beginning the process of confusion. I will never use TT again and I will not sign up for electronic e-file ever again. I will never again use this company or advise anyone to use sbtpg . what is going on? It is offensive or harmful. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. What is tax products pr1 SBTPG LLC deposit? According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. So I told him why I didn't do that? I received my taxes through sbtpg 03-05-22. I need to know the cost of herballife products? Tax Products PE4 SBTPG is the bank that processes. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. Share your photos and videos with others to prove the truth of your words. Federal is deposited separate from your state return. The IRS forwarded your federal refund to Santa Barbara Tax Products Group, a third-party processor, so they could deduct the TurboTax account fees and service charge. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. SBTPG is the bank that takes the Turbo Tax fees out of your federal refund. Well today rolls around (2/11/14) and nothing. How do I get a refund for turbo tax online. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Santa Barbara Tax Products Group Why is that? Have you received yours yet? Bet i wont screw up my bank info next time, for sure! My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. Then SBTPGs bank sends the rest of the Federal refund to your bank account. Sbtpg llc tax products pr1 phone number vhie Level 9 (Master) 1915 Answers, 20 Friends, 163 Followers "They charge any outrageous amount of your refund that are exceeded for merely accepting." 2 1 This is representing the assisted tax refund programs that are crapped. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. What is the TPG PRODUCTS SBTPG LLC bank deposit?. Who do I contact regarding the Remainder of My Refund? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I only for few hundred out of 1621? I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. What is tax products pr1 SBTPG >LLC deposit. I would say TurboTax might be more guilty in this as theyre using their customers and selling them this horrible product. I used TurboTax to e-file my federal return this year. Why do I login and see a blank dashboard? (Example, And Explain). Or are you missing your state refund? - but apparently no one who did any of that took down any notes. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. If you have any concerns about discrepancies over the amount of your refund, please contact the IRS directly: How do I contact the Internal Revenue Service (IRS)? Company called tpg products SBTPG llc 220330. Santa Barbara Tax Products Group (TPG) is located in San Diego, California and was established in 2010 upon the sale of the Santa Barbara Bank & Trust tax products division. That's my next stop first thing in the morning. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. I will never use turbotax again. ok, I'll give them 1 more day to be officially "late" I will help you get rid of excess weight and achieve your health goals. As the pandemic hit the world, millions of Americans also ended up being dependent on the government for enhanced unemployment benefits. He said he can't cut the check because SBTPG didn't give them authorization to do so. From the analysis of most cases, the common reasons that can be identified are: The advance refundable tax credits that youre paid in advance against your future tax returns. Santa Barbara Tax Products Group [SBTPG] - Payment not received. Looking for the definition of SBTPG? I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. My tax refund: The IRS says it paid out the returns, but many people. Community Experts online right now. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However, you worked for two different companies last year. What does tax product mean on my bank statement? Experience our professional tax software. The tax software provides simplified and quick tax return filing without needing to understand all the complicated terms of IRS, Federal, and State taxes. best of luck to all u guys in same boat. I havent received my 2022 tax refund which was filed more than 10 months ago. (800) 779-7228 I'm an independent tax professional that offers 3Fund (855) 888-3863 Business Hours All times are Pacific Standard Time. They are false advertising. @Ortizj49tkd If you see a transaction listed as Tax Product PE2, typically that refers to the amount you paid TurboTax to prepare your return. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? Go back and review your return. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Did You Get a Deposit From TPG Products? so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. Sigma Tax Pro guarantees prompt and professional responses to our clients, If you have questions on tax guidelines we can provide the answers you need, Audit Assistance will work with your client to get the refund they are due, Increase your revenue and leverage your connections within the industry. A deposit was added to my account by TAX PRODUCTS PE3 for. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. What do TAX PRODUCTS PE4 SBTPG LLC means? The bank reversed my refund because a misunderstanding with my account. But this year something was different. Now perfectly healthy. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. I put my info in correctly. Tax Products PE4 SBTPG is the bank that processes your refund that it receives from the IRS to deduct your fees and then send it on to your bank. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. Refund is less and comes from "TPG PRODUCTS SBTPG LLC". They expected a refund when they got back to jobs or got new employment and filed a return. Once your refund is approved, the IRS will send your refund to your bank (if you chose direct deposit) or in the mail (if you requested a paper check). Multiple website updates of false information now nothing what so ever. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. But actually, she was making double the amount that each of the companies calculated as withholding tax. Deferred Tax Liability: Definition, Example, And Calculation, Deferred Tax Assets Definition, Example, and Why the Deferred Tax Asset Arises, What is Deferred Tax? It was around the same amount as the second company, with a salary of $14,800. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? I checked with my IRS ID. From some various searches I'm doing right now, it seems like this was a common occurrence last year for a number of people. First Century Bank, N.A. Business Companies & Firms-- and more . 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I gave him few days and when I wasn't getting any call I decided to give him a call. What are Tax Products PE1 and PE2 SBTPG LLC Deposits?. What is it exactly? Tax sbtpg products llc for pe5. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. The direct deposit came from "tax products pe1 sbtpg llc." The bank receives your refund, takes out the fees and sends the rest of the refund to you. This cookie is set by GDPR Cookie Consent plugin. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. Why suffer when you can stay healthy for life by following a few basic rules? that is just bs. What do TAX PRODUCTS PE4 SBTPG LLC means? Health expert & coach, former overweight and prediabetic. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Our mission is to enable tax preparers to maximize their revenue and increase their client satisfaction. Same thing happened to me on 2/24/2022. Products We make tax time easy Checking on your refund? I was on hold for over two hrs only to be hung up on. they said 1-2 business days. You might see a lower amount of refund credited to your account due to reasons related to the income tax rate and withholdings claimed via your W4. Send form. But opting out of some of these cookies may affect your browsing experience. If you chose to have your TurboTax fees deducted from your federal refund, that is handled by the third party bank. However, many of them didnt bother to check that these benefits were taxable. Where can i buy apple products in bulk? That's my next stop first thing in the morning. The payment offset can be under one of the following items: There can be any change in tax reforms or laws that can lower the tax refund. We will NEVER use TURBO TAX ever again. The company provides different products and services and support for the taxpayers and tax services providers. I filed 2012 taxes with turbo tax as I have for years. At years end 2022 TPG website no longer shows my refund on the site. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. TAX PRODUCTS PE1 SBTPG LLC credited and debited my return same day (amount was with fee deducted as expected). so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Pay by refund option provides the taxpayers with an option that they can easily pay for tax preparation fees when the IRS issues a refund of their tax. Unacceptable customer service. SBTPG: Santa Barbara Tax Products Group. This is ridiculous and needs to be fixed.NOW. I've been into my irs.gov account and see that I don't owe anything to them. Wednesday - no check - ok call spend my lunch hour on hold, no human. What to Look For When Choosing an Auditing Firm? Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. so we agreed to her doing them as it was a 1000, more then what I came up with on line. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Could you have made an error? Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. It's past my refund date and I have yet to see my money with no explanation. They recommend we get it cashed at WALMART?!? And was I charged an additional fee? These type of people who run this bank needs to be run out off the country.. THIEVES! However, we have enlisted the products offered by TPG. Treasury Offset Program(TOP) is a reason why your tax refund was less than expected. Call IRS customer service toll-free at 1-800-829-1040 M - F 7am - 7pm local time and speak with a representative. My refund from federal was due to come today and 1000's short of what federal refund site says it is. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. If you are having issues its because risk dept. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. I used turbotax this year because I thought it would be more convenient. I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. Tax products pr1 sbtpg llc. We have discussed every possible reason why your refund with TPG SBTPG LLC was lower than expected. Any follow up to this? TPG Products SBTPG LLC refers to Santa Barbara Tax Products Group which offers B2B pay-by-refund services for tax preparation providers. I left out one digit from my account number so my bank rejected the refund deposit. After due processing by IRS or State, the refund amount is transferred to TPG company. To check on regular tax refund status via automated phone, call 800-829-1954. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It stands for Santa Barbara Tax Products Group or formally known as TPG. The refund processing fee is charged by the TPG company, and it is also deducted from your refund amount. what was this deposit for? Press question mark to learn the rest of the keyboard shortcuts. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. sonicwall site to site vpn not connecting. Get setup in 4 steps Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website Receive confirmation - TPG will notify you by email once we have received your information. These cookies track visitors across websites and collect information to provide customized ads. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. 4 How will my tax refund appear on my bank statement? To this day we still have not received our refund. I do not believe I was informed about this additional charge. Its clear that the feds sent you less back than you expected. Civista Banking is one of 2 banks used for the refund processing service if you chose to pay the Turbo Tax fees out of your Federal refund. Sigma Tax Pro is dedicated to providing professional tax preparers with high grade, comprehensive solutions at the lowest prices available. The IRS will send you a letter of explanation when your refund is less than you expected you can also get this information by looking up your refund at the IRS Wheres My Refund page.. June 4, 2019 3:05 PM What is tax products pe2? TAX PRODUCTS PR1 SBTPG LLC PPD Post to Facebook Post to Twitter Subscribe me Can you help us by answering one of these related questions? Well i usually don't do reviews but I had to this time. Find out what is the full meaning of SBTPG on Abbreviations.com! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have received my 2022 tax refund which was filed more than 10 months ago. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. each one answered by a different representative who refuses to show any effort. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Understanding About Form 8915E-T: What is It and When Will It be Available on Turbotax? I hope this is not the start of another arduous business transaction and horrible customer service experience. However, many customers complained about not receiving an expected refund when using TPG and TurboTax. How do i track my check from the santa barbara tax products . I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. Then SBTPG's bank sends the rest of the Federal refund to your bank account. Yes, this is a legal check. Symptom-free COVID "survivor". Day #4 no money. How long does it take to print check and send it? We wont dive into the detail of what every service of TPG is about. In an ideal case, IRS should send you a letter explaining why the refund amount was lower or higher(in some cases). Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" What Is Tax Products Pr1 Sbtpg Llc? . (800) 779-7228 I'm an independent tax professional that offers 3Fund (855) 888-3863 Business Hours All times are Pacific Standard Time.