merlex auto group lawsuit

The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. My owners would have either fired him or fired me for not firing him the way he acted on the phone. Corporate Advocacy Program: How to repair your business reputation. The Purchase Documents set is thinner by 1/3. I decided to go back and read some of the reviews more closely. i texted him to see what was the hold up he told me to "contact Walter". Communicates outside of dealer hours!! BBB Business Profiles may not be reproduced for sales or promotional purposes. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. and why? Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. 1 mile away. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Ass Fks, Stay Away! We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Great deal done. Server location. |. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Advertisers above have met our Also he said that the total due is about $27,000. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. This was the most stressful experience I've ever had buying a car. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Verify to immediately update business information, respond to reviews, and more! It's only been two days since my initial visit to Merlex. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Merlex Auto Group. I would love to see how they are booking their vehicles to the bank. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. The second bank is ALLY. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Merlex needs to apply this principle!!!! I signed the pages where the employee pointed with a finger. And of course, they tried to up sale me another auto on the lot. I visited Arlington Police Department. He replied "just let me know what the issue is and my mechanic will take care of it." We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Beat local competitors. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. that night, after bringing the car home, lights appeared on the dash! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Arlington, VA. Call no one call you back but before I bought car everybody from there company blowing my phone up. I called them. International Association of Better Business Bureaus. Consumers eligible for the Litigation Class are those . they are not trustworthy! I was looking for a pre owned vehicle with low mileage. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Who is ED Magedson - Founder, Ripoff Report. 2 DAYS AGO! This profile is powered by Birdeye. It's been two days, I have not heard from him since. WARNING! (I was looking for financing for my daughter, starting April 1, when she starts her new job). After that call, employee Sid gave me Bill of Sale. Write a review. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Than hung up on me. 1105 N Glebe Rd, Arlington, Virginia 22201. File your review. Job. The final on road price was 10K higher. Easy Apply. #1 Luxury Auto Dealer in the Washington, DC Area! Wondering if a report is missing? Compare pay for popular roles and read about the team's work-life balance. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Clerks from Bank Ally call me every day. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! They definitely give you the star treatment here! In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. I spoke with substitute manager for that day Ray Kandahari. 6. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Was told I signed sold as is and that I didnt purchase warranty. Bought a range rover. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Save. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. 235 Reviews. Before leaving, Ray gave his number, stating "Any issues, just let me know! Consumers want to see how a business took care of business. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. Grow your business. (I checked it by calling to Arlington police department). We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Sales. "Mike" told me that they no longer wanted to do business with me. Copyright 1997-2023, Ripoff Report. Got a particular new car in mind? This is the best way to manage and repair your business reputation. Blessing in disguise :$6K . Ford F150 was advertised at $24,277. I have brought this up to my team and we will be working on improving our sales experience. Little did I know, for him, it was a phone call away! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? No problem I was told. Now please pay attention to this the fraudulent actions kick in!! I was told the truck "was in the shop" to get a sun roof motor replaced. Find more than 112,707 complaints| Ripoff Report She indicated she would get with him to check the status. So now Im paying for car thats just parked! Buy at your own risk!! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They told us the car was on the lot, but upon arrival, the car was no longer at their location. There is no any information about the financing by Pentagon Credit Union. Always go with your gut feeling! I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . It was approved. The sals person was nice but this dealership runs some kind of scam. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! He told me yes! 72 Verified Reviews. Specialties: High End Used Car Sales. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. In the original write up they said that the car ran perfectly. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I had a wonderful experience purchasing my used vehicle. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! learned a lot about cars. Absolutely incredible!!! See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. 5 hours later I received a random text from a different sales rep asking how my test drive went. Even called me several days later to say car was there, but you told me wasnt before. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. United States. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Used Cars for Sale. Upon arriving at the dealership, the scene was a little chaotic and unorganized. It was not discussed. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Check reviews anywhere about this place! All rights reserved. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. The following day I sent additional information pertaining to the sale via text message before they opened. If I could give this business zero starts, I would. If you do not agree with these terms, then do not use our website and/or services. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. CARFAX does not have the complete history of every vehicle. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Safe. 5. I left with a Mercedes certified vehicle that has all of the bells & whistles. Yet, i have never met him before this day!!!!!! I said I want to return car. Initially I showed him a car that Id settle for but wasnt in love with. Another car stalled out and wouldn't restart within 50 feet of the lot. Sales (571) 200-0879. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. They assured me that they would rectify any issues and disappear when time to do so! After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. BEAUTIFUL CAR WITH LOW MILES! High End Used Car Sales. Please teach how to cancel this Certificate of Title. Start the purchase online and the dealer will deliver the car and the paperwork to you. There is a second line of financing exists. Purchased 2015 ******** **** ***** July13 2020 during COVID. Copyright 1997-2023 Ripoff Report. Very responsive!! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. !! Sadly, the first salesperson advised me that the vehicle was sold the next day. 1105 N Glebe Rd Arlington, VA 22201. Otherwise they will come to my home and make to me bad. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They have the best inventory of lux cars. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. I get to the dealership and the truck was not in the lot. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. I asked to provide me with absent pages in my Purchase Documents set. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Employer est. 7. The car I made an appointment to see and drove 90 minutes for was not on the lot. Was clean and in great condition. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Read more reports about Merlex Auto Group. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. THAT NIGHT, lights appeared in the dashboard. Will definitely be back in the future. He then asked us to drop off the car at his personal mechanic for him to diagnose. Car dealership. i brought it in the next day and showed Ramil. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. For important participation details and mileage limitations, please ask your dealer. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Who is ED Magedson - Founder, Ripoff Report. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Be kind to yourself and spend your hard earned money elsewhere. 10 stars!!! After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. The case status is Other. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Error in sending request, please try again. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. As a matter of policy, BBB does not endorse any product, service or business. July 21,2020 check engine light came on. Ripoff Report has an exclusive license to this report. He spent 75% of the time i was there with me. This was not what was discussed. I could not eat, walk, think. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Consumers want to see how a business took care of business. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. 1105 N Glebe Rd, Arlington, Virginia 22201. Who's crazy enough to start this website? Called/ texted Merlex to inform them and see what they can do. February 2022 check engine light comes on again. This time I decided to take to ******** dealer. I highly suggest, next time you spend over $10, you get yourself a keeper. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? I was scared that they will break my doors, windows and home stuff. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. We DO NOT remove reports. The process was stress free and pleasant. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports We're all concerned about COVID-19. Good. Fast service. Sales: (703) 685-9312. This is the best way to manage and repair your business reputation. Ally bank gave me the reference number. All business will get complaints. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I guess I was supposed to do HIS job for him. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram He said, he cant. Caution!! Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Hiding negative complaints is only a Band-Aid. Corporate Advocacy Program: How to repair your business reputation. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. I said I was not pleased but sh-t happens. We were going to drive 2 hours together to see them. Called in. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. MYWOT. He couldn't talk then so I got a return call 5 or 6 hours later.