Verification can help ensure real people write reviews about real companies. Highly recommend and will definitely buy from Zavetti again. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Verification can help ensure real people write reviews about real companies. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. You have 28 days to return your items and you'll need your original receipt or delivery note. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Greater than 37%. Thanks,Rebekah. Average Delivery Time. AVOID THIS COMPANY!!!! After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! This arrived within only two working days and all items were delivered intact and all there. Newsletter subscription. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. It goes against our guidelines to offer incentives for reviews. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Find out how we combat fake reviews. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. That is great news about the fast delivery.We hope to see you again very soon. 10/10 will not be using footasylum again. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. Start your return online at the Footasylum website. One star as there is no 0 stars. Take care!Thanks,Rebekah. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. A pop-up box will appear revealing the code. Why have i been rejected for my return as the item was faulty? Get your sneaker fix anytime, anywhere with the Footasylum app. 2023 Trustpilot A/S. Package allegedly dispatched on 11th December and now reported as list in transit! The range includes footwear, clothing and accessories for men, women and children. Thanks,Rebekah. Please refresh the page and try again. Simply follow our returns portal link below. Check out what 59,340 people have written so far, and share your own experience. If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. Very disappointing.Would never order from them again! Footasylum Discount Code: 10% off Everything. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Take care!Thanks,Rebekah. We are so glad to hear you are happy with the service. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. New customers only. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Underneath your order summary, you will see Have a discount code? Click this dropdown, enter your code in the box and click Apply. Footasylum exchanges are only available in the UK. Great to hear that the parcel arrived so quickly. The lady at the till was no better. Easy! Just noticed that the box they have sent them in isn't for the correct trainers. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Please provide a valid proof of purchase. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Check out what 59,467 people have written so far, and share your own experience. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. T3 is part of Future US Inc, an international media group and leading digital publisher. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 27 Feb. At least 30% off in the . Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Get FREE UK delivery on all orders over 60 and FREE UK returns. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Perfect from start to finish. - Fred, posted 2 months ago Totally amazing service cannot fault. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Once Footasylum has received and inspected your order, a refund will be issued. We use dedicated people and clever technology to safeguard our platform. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. I brought some trainers and returned them just before the 28 day period which was allowed for returns. Companies can ask for reviews via automatic invitations. They were dispatched quickly and delivered within a few days to Northern Ireland. They were dispatched quickly and delivered within a few days to Northern Ireland. Perfect from start to finish. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Footasylum is a leading UK retailer of fashion streetwear and sportswear. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Popular Christmas FAQ Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. I have worked in retail for over 15 years. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Shocking service avoid disappointment. Been trying via live chat, what's app and calling HQ. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2023 Trustpilot A/S. The lady at the till was no better. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. Reordered again Sunday afternoon, Monday morning was here. All in all, satisfied with my purchase and dealings with this shop. I can't even point the blame at one member of staff because they were all terrible. Ordered standard delivery, was dispatched the next day & arrived the day after. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Never again. No greeting, no please, no thank you. My son lost out on his Christmas presents as a result. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Ordered some trainers at 10.30pm amd paid for next day delivery. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. We also ensure all reviews are published without moderation. It's great to hear you are happy with the coat and that the delivery was so quick. Help future customers by talking about customer service, price, delivery, returns & refunds. All students enjoy 10% off at Footasylum. Received 2 small refunds for I don't know what! Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Claim your profile to access Trustpilots free business tools and connect with customers. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Yes. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Round and round in circles. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. My son lost out on his Christmas presents as a result. I have sent them back the undamaged trainers in a damaged box as I received them. If you don't like it, leave. very helpful as Liverpool didnt answer the phone. Was told that neither was possible because I didnt return them in the original shoe box! Ordered Nike trainers. Happy from start to finish! The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. On-time Delivery. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. I would avoid at all costs. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Hey MattThanks for taking the time to leave us a review. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Date of experience: 18 December 2022 Replies to negative reviews in < 24 hours. Still over 300 down! FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Next time it will be JD SPORTS for my next purchase. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Wow! Rock Woven Outdoor Pant. - Mel, posted 7 months ago No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. That is great news that they arrived a day early!We hope to see you again very soon.